Housing & Recovery Case Manager – Treatment Apartment

Upstate Caring Partners, Inc.; New York (NY); On-site; USD 60,174,000 - 71,635,000; Full time

Benefits offered by this job

Health insurance

Retirement plan 403(b)

Paid time off

Tuition Reimbursement

Life Insurance

Employee Discounts

Job summary

Upstate Caring Partners, Inc. is hiring a Case Manager I for the Treatment Apartment Program (TAP) in New York. You will deliver person-centered case management, assist with housing access, and coordinate services to support recovery and independence.

The role emphasizes safety, documentation, collaboration with treatment teams, and community partners, with a Monday–Friday schedule and occasional after-hours needs.

Qualifications

• Bachelor’s degree in a human-services field.
• Associate’s degree + 3 years of experience in human services.
• High school diploma + 5 years of experience in human services.
• Minimum 2 years in case management or housing support for mental health/substance use needs preferred.
• Valid NYS Driver’s License and reliable transportation.

Responsibilities

• Implement individualized treatment and rehabilitation plans.
• Provide consultation and foster peer support among participants.
• Ensure safety and upkeep of residences, equipment, and supplies.
• Assist individuals in securing and maintaining stable housing.
• Conduct assessments and develop service plans.
• Coordinate tenancy support, including conflict resolution and benefit navigation.
• Maintain accurate documentation and comply with agency and regulatory standards.
• Provide crisis support in various community settings.
• Work closely with treatment teams, families, and external partners.
• Build and maintain relationships with landlords and community providers.
• Support internal and external reporting requirements.

Education

Bachelor’s degree in a human-services field

Associate’s degree + 3 years of experience

High school diploma + 5 years of experience in human services

Minimum 2 years in case management or housing support for mental health/substance use needs

Valid NYS Driver’s License and reliable transportation

Job description

Upstate Caring Partners, Inc. is hiring a Case Manager I for the Treatment Apartment Program (TAP) in New York. You will deliver person-centered case management, assist with housing access, and coordinate services to support recovery and independence.

The role emphasizes safety, documentation, collaboration with treatment teams, and community partners, with a Monday–Friday schedule and occasional after-hours needs.