Treatment Apartment Case Manager

Upstate-Caring-Partners; Town of Herkimer (NY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Direct Deposit

Flexible Spending Account (FSA)

Life Insurance

Voluntary Benefits

Employee Assistance Program (EAP)

Generous PTO Plans (Sick, Vacation and

Employee Discounts

Job summary

Upstate Caring Partners is seeking a Case Manager I for the Treatment Apartment Program (TAP), an OMH-licensed scattered-site housing initiative in Central New York. You will provide person-centered case management and connect individuals with housing, housing supports, and behavioral health services to promote recovery and independence.

You'll develop individualized service plans, coordinate tenancy supports, and work with treatment teams, families, and community partners to ensure safety,

Qualifications

• Bachelor’s degree in a human-services field or equivalent experience.
• Minimum 2 years of case management or housing support experience preferred.
• Prior OMH Housing Programs experience is strongly preferred.

Responsibilities

• Implement individualized treatment and rehabilitation plans.
• Provide consultation and foster peer support among participants.
• Ensure safety and upkeep of residences, equipment, and supplies.
• Assist individuals in securing and maintaining stable housing.
• Conduct assessments and develop service plans.
• Coordinate tenancy support, including conflict resolution and benefit navigation.
• Maintain accurate documentation and comply with agency and regulatory standards.
• Provide crisis support in various community settings.
• Work closely with treatment teams, families, and external partners.
• Build and maintain relationships with landlords and community providers.
• Support internal and external reporting requirements.

Skills

Case management experience

Driver's license

Education

Bachelor’s degree in a human-services field

Associate’s degree + 3 years of experience

High school diploma + 5 years of experience in human services

Tools

OMH Housing Programs

Job description

Job Category: Community Health & Behavioral Services

Requisition Number: TREAT008169

• Posted : July 30, 2026
• Full-Time

Locations

Showing 1 location

Are you passionate about supporting individuals on their journey to recovery and independence? Join our dedicated team as a Case Manager I in the Treatment Apartment Program (TAP), an OMH-licensed scattered site housing initiative. This role is essential in providing person-centered case management and support services to individuals with Serious and Persistent Mental Illness (SPMI), including those with co-occurring disorders and housing instability.

You’ll help participants build life skills, access housing and behavioral health services, and foster community and family connections—all while promoting wellness and stability.

Core Responsibilities

• Implement individualized treatment and rehabilitation plans.
• Provide consultation and foster peer support among participants.
• Ensure safety and upkeep of residences, equipment, and supplies.
• Assist individuals in securing and maintaining stable housing.
• Conduct assessments and develop service plans.
• Coordinate tenancy support, including conflict resolution and benefit navigation.
• Maintain accurate documentation and comply with agency and regulatory standards.
• Provide crisis support in various community settings.
• Work closely with treatment teams, families, and external partners.
• Build and maintain relationships with landlords and community providers.
• Support internal and external reporting requirements.

Qualifications

• Bachelor’s degree in a human-services field, OR
• Associate’s degree + 3 years of experience, OR
• High school diploma + 5 years of experience in human services.
• Minimum 2 years in case management or housing support for individuals with mental health/substance use needs preferred.
• Prior experience in OMH Housing Programs strongly preferred.
• Valid NYS Driver’s License and reliable transportation.

This position typically follows a Monday–Friday, 8:00 AM to 4:30 PM schedule, with flexibility as needed to meet program and participant needs. Certain deadlines and unanticipated developments may require work during evenings, weekends.

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Direct Deposit
• Flexible Spending Account (FSA)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)
• Tuition Reimbursement
• Service Awards
• Employee Appreciation Events
• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career. Please visit our careers website to access the full job description located within the job posting.upstatecpjobs.org

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.