Housing Programs Quality Assurance Analyst

Jacksonville Housing; Jacksonville, Northern (FL, KY); Hybrid; USD 50,000 - 60,000; Full time

Job summary

Jacksonville Housing Authority is seeking a Quality Control Analyst to audit Housing Choice Voucher and Public Housing program files, ensuring compliance with policy and HUD regulations. The role requires strong analytical ability, meticulous attention to detail, and ability to work across departments to improve data integrity.

Salary range is $50,000 to $60,000 annually. The position reports to the Operation Compliance Manager and requires a bachelor’s degree with four years of QA or internal

Qualifications

• Bachelor’s degree in business administration or related field.
• Housing Professional Certifications a plus; required exam pass scores referenced in posting.

Responsibilities

• Plans and conducts routine quality assurance file reviews for Public Housing and Housing Choice Voucher files.
• Ensures accuracy in eligibility and subsidy calculations per HUD regulations.
• Provides feedback with recommended corrective actions.
• Monitors status of QC analyses and corrections.
• Prepares weekly and month-end QC reports and YTD scorecards.

Skills

Problem Solving

Analytical Thinking

Attention to Detail

Initiative

Quality Management

HUD Regulations

Cross-functional Collaboration

Communication Skills

Learning Agility

Education

Bachelor’s degree in business administration or related field

Housing Professional Certifications

Job description

Jacksonville Housing Authority is seeking a Quality Control Analyst to audit Housing Choice Voucher and Public Housing program files, ensuring compliance with policy and HUD regulations. The role requires strong analytical ability, meticulous attention to detail, and ability to work across departments to improve data integrity.

Salary range is $50,000 to $60,000 annually. The position reports to the Operation Compliance Manager and requires a bachelor’s degree with four years of QA or internal