Housing Programs & Eligibility Specialist

Housing-Authority-of-Baltimore-Cit; Baltimore (MD); On-site; USD 55,000 - 75,000; Full time

Job summary

The Housing Authority of Baltimore City is seeking a Program Specialist in Baltimore, MD. This full-time role provides clear information to clients and partners, performs eligibility calculations in line with HUD guidelines, and maintains case management data and reports.

Under supervision, you will assist with housing assistance program information, coordinate HUD recertifications, and help prepare documentation and reports for Section 8 properties, requiring strong customer service and math

Qualifications

• Graduation from a four-year college with a Business- or Social Service-related degree.
• Equivalent combination may include an Associate’s Degree plus two years of related experience.
• Experience performing client eligibility calculations in compliance with HUD guidelines and maintaining case management information.

Responsibilities

• Communicates with clients, property owners, tenants, other agencies, and employees by telephone, in writing, or in person.
• Provides information about housing assistance programs and assists with orientations.
• Explains HUD regulations and contract terms and obtains documentation.
• Performs rent calculations, determines eligibility, and completes re-certifications.
• Gathers information on tenant payments and assists with reports and work orders.
• Prepares reports and records concerning Section 8 properties and owners.
• Performs case management and analyzes account activity.

Job description

The Housing Authority of Baltimore City is seeking a Program Specialist in Baltimore, MD. This full-time role provides clear information to clients and partners, performs eligibility calculations in line with HUD guidelines, and maintains case management data and reports.

Under supervision, you will assist with housing assistance program information, coordinate HUD recertifications, and help prepare documentation and reports for Section 8 properties, requiring strong customer service and math