Housing Programs Administrative Specialist

Madison, City of (WI); Madison (WI); On-site; USD 24,000 - 42,000; Part time

Job summary

The City of Madison seeks an administrative professional to support the Community Development Authority across multiple sites. Responsibilities include front desk duties, data entry, notices, reports, and confidential tasks with a strong customer-service focus.

Candidate must be proficient in Word, Excel, Outlook, and related software, with strong organization and communication skills. The role involves periodic travel to CDA sites within the city and requires reliable attendance.

Qualifications

• Two years of office administrative methods, practices and equipment.
• Associates degree or two years toward a Bachelor's degree in a related field.
• Physical ability to perform routine clerical tasks with accuracy.

Responsibilities

• Greet visitors, route calls, respond to inquiries, and referrals.
• Enter customer information and issue notices.
• Process mail and email and maintain records.
• Process verifications and assist with recertification and portability paperwork.
• Maintain and audit client files and handle data transmissions to HUD.

Skills

Office administration

Data entry

Customer service

Microsoft Office

Education

Associates degree or 2 years towards Bachelor's

Tools

Word

Excel

Outlook

Access

SharePoint

Munis

GTViewer

Job description

The City of Madison seeks an administrative professional to support the Community Development Authority across multiple sites. Responsibilities include front desk duties, data entry, notices, reports, and confidential tasks with a strong customer-service focus.

Candidate must be proficient in Word, Excel, Outlook, and related software, with strong organization and communication skills. The role involves periodic travel to CDA sites within the city and requires reliable attendance.