Housing Program Support Specialist - Bilingual & Flexible

National Youth Advocate Program; Homewood (IL); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Training & continuing education

Student Loan Repayment assistance

Medical, Dental, Vision insurance

22 Days Off Each Year

11 Paid Holidays Per Year

401(k)

Tuition Assistance

Work Anniversary Trips

Parental Leave

Flexible schedule

Mileage Reimbursement

Job summary

National Youth Advocate Program is hiring a Housing Program Case Aide in Homewood, IL. The role supports youth and families, providing in‑home services, referrals, and advocacy to help clients live safely in the community.

The position requires strong communication, flexibility, and a teamwork approach. Training is provided, with occasional evenings or Saturdays as needed, and a competitive benefits package including insurance and time off.

Qualifications

• Associates degree preferred or two years of college coursework.
• Two years of direct service work experience strongly preferred.
• Bilingual fluency in English and Spanish strongly preferred.

Responsibilities

• Actively support NYAP's mission, vision and values.
• Assist housing advocates with in-home services and community referrals.
• Communicate with program participants via phone, video, and in person and document interactions.
• Conduct housing searches and connect participants to community resources.
• Assist with completing housing applications and reviewing rental agreements.
• Follow up to review service plan implementation.
• Help obtain furniture and utilities for participants.
• Complete required documentation in a timely manner.
• Participate in program-related training and adapt to supervisory directions.

Skills

Bilingual English/Spanish

Flexible schedule

Team player

Cultural sensitivity

Client-centered communication

Education

Associate’s degree or 2 years of college

Tools

Office software (word processing, spreadsheets)

Job description

National Youth Advocate Program is hiring a Housing Program Case Aide in Homewood, IL. The role supports youth and families, providing in‑home services, referrals, and advocacy to help clients live safely in the community.

The position requires strong communication, flexibility, and a teamwork approach. Training is provided, with occasional evenings or Saturdays as needed, and a competitive benefits package including insurance and time off.