Housing Options Advisor — Homelessness Prevention

Civic Recruitment Limited; Taunton (MA); On-site; USD 38,000 - 46,000; Full time

Job summary

Civic Recruitment Limited is seeking a Housing Advisor for a 4 month contract with a local authority in Taunton. The role involves providing professional housing advice to individuals at risk of homelessness, progressing applications, and developing personalised housing plans in line with current legislation.

You will work with applicants, internal teams, landlords and partner agencies to prevent homelessness and secure suitable accommodation.

Qualifications

• Experience in homelessness housing, housing options and settlements.
• Strong written and verbal communication with diverse stakeholders.
• Familiarity with Housing Act 1996 and related guidance.
• Ability to assess, investigate and develop personalised housing plans.
• Knowledge of data protection, safeguarding and information governance.

Responsibilities

• Provide homelessness prevention advice and information on housing options.
• Communicate with applicants and representatives by phone, email, and in person.
• Manage caseloads, progress applications within timescales and maintain records.
• Gather evidence from applicants and partner agencies to support assessments.
• Make statutory decisions under housing duties and codes of guidance.
• Collaborate with landlords, providers and authorities to secure housing outcomes.

Skills

Communication skills

Case management

Negotiation

Attention to detail

Education

A-level or NVQ Level 4

Job description

Civic Recruitment Limited is seeking a Housing Advisor for a 4 month contract with a local authority in Taunton. The role involves providing professional housing advice to individuals at risk of homelessness, progressing applications, and developing personalised housing plans in line with current legislation.

You will work with applicants, internal teams, landlords and partner agencies to prevent homelessness and secure suitable accommodation.