Housing Occupancy Specialist & Relocation Concierge

Housing Authority of the City of Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 38,000 - 52,000; Full time

Job summary

Housing Authority of the City of Pittsburgh is seeking an Occupancy Administrative Assistant to support the housing program. Responsibilities include interviewing applicants, gathering required information, and calculating income and rents.

The role also covers assisting relocation residents and maintaining accurate applicant records. The position requires a High School Diploma or GED and at least three years in a social service setting, with proficiency in MS Word, Excel, and Outlook.

Qualifications

• High School Diploma or GED required; 3+ years in a social service setting preferred.
• Equivalency of education and experience may be considered.
• Strong computer skills and ability to learn new software programs.

Responsibilities

• Interview applicants referred for housing or investigations.
• Assist applicants with required information and inquiries for applications.
• Prepare applicant files; update records in systems and on paper.
• Order and verify background, tenancy, income, and employment checks.
• Obtain references from applicants and community resources to determine eligibility.
• Compute rent based on applicant income and determine housing eligibility.
• Represent Occupancy at relevant hearings when needed.
• Provide relocation concierge services and connect residents to housing resources.
• Prepare reports and databases; support front desk as needed.
• Perform other duties as assigned.

Skills

MS Word

Excel

Outlook

Bilingual (nice to have)

Education

High School Diploma or GED

Job description

Housing Authority of the City of Pittsburgh is seeking an Occupancy Administrative Assistant to support the housing program. Responsibilities include interviewing applicants, gathering required information, and calculating income and rents.

The role also covers assisting relocation residents and maintaining accurate applicant records. The position requires a High School Diploma or GED and at least three years in a social service setting, with proficiency in MS Word, Excel, and Outlook.