Housing Occupancy Manager

Portland State University; Portland (OR); Hybrid; USD 62,000 - 69,000; Full time

Job summary

Portland State University, Oregon’s public research university, seeks a Housing Occupancy Manager in Portland. This role leads all housing assignments across terms, coordinating moves, waitlists, and turnover to ensure smooth occupant transitions.

You will partner with Residence Life, Athletics, Disability Resource Center, and International Student & Scholar Services, serving as the office lead for Housing Operations and occasionally supporting evenings and weekends.

Qualifications

• Bachelor's degree required.
• Three years of professional University Housing experience preferred.
• Professional work experience in a lead role.
• Strong analytical and organizational skills with attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communications.
• Proficiency with Microsoft Office Suite and Google Suite (Excel/Sheets).
• Experience with student contact, database integrity, and systems planning.

Responsibilities

• Oversee all occupancy management efforts for first-year, transfer, returning and summer housing.
• Coordinate initial placements, waitlist, and room changes; schedule turnovers with Maintenance and Summer Conferencing.
• Collaborate with Residence Life, Athletics, Disability Resource Center, International Student & Scholar Services and others to support special groups/communities.
• Serve as main office Lead for Housing Operations and backup to the Director of Housing and Residence Life.

Skills

Analytical skills

Organizational skills

Verbal and written communications

Problem solving

Ability to manage multiple priorities

Education

Bachelor's Degree

3 years housing experience in a university setting

Lead role experience

Tools

Microsoft Office Suite

Google Workspace (Sheets, Docs)

StarRez housing software

Job description

Equal Opportunity Employer/Veterans/Disabled

Portland State University

Position Details

• Proposed Start Date: 12/01/2026
• Classification Title: Advising and Student Services
• Rank: N - No Rank
• Working Title: Housing Occupancy Manager
• Department: 670505 - HOU Housing Administration
• Position Number: D90547
• Representation: UX - Unclassified Excluded
• Renewable: Renewable
• Position FTE: 1.0
• Tenure Status: N - not applicable

Position Summary

Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands‑on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree‑lined Park Blocks to the bustling Urban Plaza and state‑of‑the‑art science labs. We are proud of our world‑class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The mission of University Housing & Residence Life (UHRL) is to provide a unique living experience in Portland’s urban environment through actively engaged residential communities that promote student success. UHRL encompasses 5 buildings which house approximately 1300 residents.

The Housing Occupancy Manager provides comprehensive support and direction for all occupancy management efforts. This role manages all aspects of first-year, transfer, returning, and summer student housing assignments including initial placements, waitlist, and room changes. Coordinates with Maintenance and Summer Conferencing to schedule turnovers and ensure room readiness. Works in partnership with Residence Life, Athletics, Disability Resource Center, International Student & Scholar Services, and other departments to assign and advise special groups/communities. This person also serves as the main office Lead as a backup to the Director of Housing and Residence Life for Housing Operations.

Minimum Qualifications

• Bachelors Degree
• Three years of professional University Housing experience, preferably in an administrative or customer service, student-focused environment.
• Professional work experience in a lead role
• Strong analytical skills, excellent organizational skills, and attention to detail
• Ability to manage multiple priorities and meet deadlines.
• Ability to demonstrate problem-solving skills.
• Demonstrated effectiveness in verbal and written communications.
• Proficiency with Microsoft Office Suite and Google Suite, particularly Excel and Google Sheets.
• Experience with student contact, database integrity, and systems planning.
• Must be willing to work occasional evenings and weekends.

Preferred Qualifications

• Experience with StarRez housing software
• Experience managing assignments for a housing department or related experience in property management overseeing leasing and assignments.
• Experience working with individuals on their accommodation needs – i.e. service animals, emotional support animals, dietary restrictions, etc.

Key Cultural Competencies

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long‑term sustainability goals.

Work Days/Hours

M-F, 8:30am - 5:00pm. Primarily in-person, occasional work from home allowed

Total Compensation Range & Benefits Statement

Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.

The starting annual salary for this position will be between $61,620 and $69,326 but may be negotiated dependent upon the factors above, the budget of the hiring department, and approval from HR.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview

Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator

Search Details

• Projected Close Date for Posting: Open Until Finalists Identified
• Application screening begins: 11/04/2026
• Quick Link : https://jobs.hrc.pdx.edu/postings/50908

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. * How did you first find out about this position?
   • PSU Website
   • Indeed.com
   • HERCJobs
   • Urban League of Portland
   • Hispanic Metropolitan Chamber
   • Oregon Employment Department
   • Social Media
   • Person Referral
   • Career Builder
   • Glass Door
   • Other - Please describe in the next Question
2. If you selected Other, please describe.

   (Open Ended Question)

Applicant Documents

Required Documents

1. Resume
2. Cover Letter
3. Professional References

Equal employment opportunity, including veterans and individuals with disabilities.

PI287982369