Housing Occupancy Manager

Portland State University, College of Urban and Public Affairs; Portland (OR); Hybrid; USD 62,000 - 69,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement package

Tuition discounts

Job summary

Portland State University in Portland, Oregon, seeks a Housing Occupancy Manager to lead occupancy management for on-campus housing, including initial placements, waitlists, and room changes. You will coordinate turnovers and work with multiple campus partners to ensure a smooth, student-centered experience.

The role requires a Bachelor's degree and 3 years of housing experience, with strong analytical, organizational, and communication skills.

Qualifications

• Bachelor's Degree required.
• Three years of professional University Housing experience preferred.
• Leadership experience in a lead role.
• Strong analytical and organizational skills; attention to detail.
• Ability to manage multiple priorities and meet deadlines.
• Effective verbal and written communication skills.
• Proficiency with MS Office and Google Suite (Excel/Sheets).
• Experience with student contact, database integrity, and systems planning.
• Willing to work evenings and weekends.

Responsibilities

• Oversee all occupancy management for first-year, transfer, returning and summer housing.
• Coordinate initial placements, waitlist, and room changes; schedule turnovers.
• Collaborate with Maintenance, Summer Conferencing, Residence Life, Athletics, Disability Resource Center, ISS, and others to assign and advise special groups.

Skills

Analytical skills

Organizational skills

Verbal and written communications

Problem solving

Multi-tasking

Microsoft Office & Google Suite

Student housing experience

Ability to work evenings/weekends

Education

Bachelor's Degree

Tools

Microsoft Office

Google Sheets

Job description

Position Announcement

Position Details

Proposed Start Date 12/01/2026 Classification Title Advising and Student Services Rank N - No Rank Working Title Housing Occupancy Manager Department 670505 - HOU Housing Administration Position Number D90547 Representation UX - Unclassified Excluded Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable

Position Summary

Portland State University is Oregon's most affordable public research university, located in the heart of one of America's most dynamic cities. Our mission to "let knowledge serve the city" reflects our dedication to turning ideas into action - in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.

More than 20,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation.

The mission of University Housing & Residence Life (UHRL) is to provide a unique living experience in Portland’s urban environment through actively engaged residential communities that promote student success. UHRL encompasses 5 buildings which house approximately 1300 residents.

The Housing Occupancy Manager provides comprehensive support and direction for all occupancy management efforts. This role manages all aspects of first-year, transfer, returning, and summer student housing assignments including initial placements, waitlist, and room changes. Coordinates with Maintenance and Summer Conferencing to schedule turnovers and ensure room readiness. Works in partnership with Residence Life, Athletics, Disability Resource Center, International Student & Scholar Services, and other departments to assign and advise special groups/communities. This person also serves as the main office Lead as a backup to the Director of Housing and Residence Life for Housing Operations.

Minimum Qualifications

• Bachelors Degree
• Three years of professional University Housing experience, preferably in an administrative or customer service, student-focused environment.
• Professional work experience in a lead role
• Strong analytical skills, excellent organizational skills, and attention to detail
• Ability to manage multiple priorities and meet deadlines.
• Ability to demonstrate problem-solving skills.
• Demonstrated effectiveness in verbal and written communications.
• Proficiency with Microsoft Office Suite and Google Suite, particularly Excel and Google Sheets.
• Experience with student contact, database integrity, and systems planning.
• Must be willing to work occasional evenings and weekends.

Preferred Qualifications

• Experience with StarRez housing software
• Experience managing assignments for a housing department or related experience in property management overseeing leasing and assignments.
• Experience working with individuals on their accommodation needs – i.e. service animals, emotional support animals, dietary restrictions, etc.

Key Cultural Competencies

• Create an environment that acknowledges, encourages, and celebrates differences.
• Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds.
• Seek opportunities to gain experience working and collaborating in diverse, multicultural and inclusive settings with a willingness to change for continual improvement.
• Adhere to all of PSU's policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct.

Environmental Stewardship

Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals.

Work Days/Hours

M-F, 8:30am - 5:00pm. Primarily in-person, occasional work from home allowed

Total Compensation Range & Benefits Statement

Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.

The starting annual salary for this position will be between $61,620 and $69,326 but may be negotiated dependent upon the factors above, the budget of the hiring department, and approval from HR.

An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview

Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator