Housing Navigator: Rapid Re-Housing for Veterans

Apploi; New York (NY); On-site; USD 42,000 - 62,000; Full time

Job summary

Bond Health Staffing is seeking a Housing Specialist in New York City to assist very low-income veterans, young adults, and single adults in identifying and securing safe, affordable housing. The role involves building housing leads, coordinating with VA, NYCHA, HPD, and landlords, and guiding participants through vouchers and subsidies.

The specialist will conduct intakes, support RRH goals within 30 days, accompany applicants to viewings, advocate with landlords, and prepare TFA requests while

Qualifications

• High School Diploma or equivalent required; Associate or Bachelor's degree preferred.
• 2-3 years of relevant experience preferred.
• Experience with social and economic challenges related to housing needs.

Responsibilities

• Conduct housing intakes and assessments with participants referred by Case Managers and other staff to assess housing needs and preferences.
• Support the Rapid Re-Housing (RRH) program in meeting its goal of obtaining permanent housing for 51% of program participants within 30 days of admission.
• Assist participants with landlord and property-management housing applications, including securing required documentation and accompanying participants to housing briefings.
• Provide hands-on assistance with housing searches, including accompanying participants to apartment viewings and conducting neighborhood research throughout New York City and surrounding areas.
• Advocate on behalf of participants with landlords and brokers to address barriers or challenges to securing suitable housing.
• Assist with securing resources for security deposits, broker fees, moving expenses, bedding, and household items.
• Prepare Temporary Financial Assistance (TFA) requests for RRH short-term subsidies and related expenses, ensuring all required supporting documentation is included.
• Develop and maintain relationships with community resources, landlords, property managers, and real estate agencies.
• Collaborate with the broader program team and serve as a housing-resource expert as needed.
• Serve as a point of contact for landlords and work with Case Managers and participants to resolve issues affecting housing stability and positive landlord-tenant relationships.
• Identify apartments, landlords, and real estate agencies as referral resources and perform housing inspections for relocations into new units throughout NYC and surrounding areas.
• Assist participants with referrals and applications for housing vouchers and subsidy programs, including SEPS, LINC, CityFEPS, HPD, NYCHA, Section 8, 2010e, and other applicable programs.
• Assist participants with approved 2010e applications in accessing supportive housing by making referrals, contacting providers, and attending housing interviews.
• Help conduct orientation sessions for new participants regarding housing rules and regulations, lease obligations, housing quality standards, and housing-assistance policies.
• Calculate housing-assistance payments, tenant rental amounts, utility reimbursements, and rent increases in accordance with program guidelines and landlord requests.
• Conduct re-examinations and interim interviews, verify income, and help determine and maintain eligibility in accordance with federal and city guidelines and regulations.
• Maintain timely and accurate case notes in AWARDS and ECM to reflect housing services provided.
• Maintain and update participant and tenant information in electronic databases.
• Prepare monthly statistical reports and other required program data.

Skills

Community outreach

Field work

Housing subsidies knowledge

Interpersonal skills

Written and verbal communication

Organizational multitasking

Education

High School Diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

Bond Health Staffing is seeking a Housing Specialist in New York City to assist very low-income veterans, young adults, and single adults in identifying and securing safe, affordable housing. The role involves building housing leads, coordinating with VA, NYCHA, HPD, and landlords, and guiding participants through vouchers and subsidies.

The specialist will conduct intakes, support RRH goals within 30 days, accompany applicants to viewings, advocate with landlords, and prepare TFA requests while