Housing Navigator for Student Emergencies & Basic Needs

California State University, San Bernardino; San Bernardino (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

California State University, San Bernardino seeks a Housing Support Specialist to provide urgent, non-clinical case management and housing navigation for students facing homelessness on the San Bernardino and Palm Desert campuses. You will coordinate referrals, assist with RRH programs, and connect students to campus and community resources to promote stability and academic success.

The role includes collaborating with campus departments and external partners, maintaining FERPA/HIPPA compliant

Qualifications

• Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required.
• A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience.
• A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling.

Responsibilities

• Respond to urgent or crisis situations, receive referrals and conduct outreach to meet directly with CSUSB students to identify personal, social, economic and other challenges to housing stability.
• Conduct individualized, solution-focused assessment, develop recommendations for housing, financial and other basic need resources required for student to achieve housing stability; develop action plans, goals and benchmarks to facilitate students' access to services and resources that can help mitigate these and any additional concerns; maintain follow-up care with students to ensure coordinated care services and achieved stability.
• Develop creative solutions to problem solve and address concerns/issues that may have arisen due to a student having limited resources; advocate and provide supportive documentation on behalf of student as needed.
• Establish and maintain files on student visits, services requested and provided, and referral/program efforts. Manage and maintain all records and student files including verification of basic needs in accordance with FERPA and HIPPA standards.
• Provide students with timely documentation regarding the disposition of housing related applications, referrals, and requests, and communicate next steps or required actions to support continued progress toward housing stability.

Job description

California State University, San Bernardino seeks a Housing Support Specialist to provide urgent, non-clinical case management and housing navigation for students facing homelessness on the San Bernardino and Palm Desert campuses. You will coordinate referrals, assist with RRH programs, and connect students to campus and community resources to promote stability and academic success.

The role includes collaborating with campus departments and external partners, maintaining FERPA/HIPPA compliant