Housing Navigator - Community Supports (Kern)

akidolabs; California; On-site; USD 42,000 - 66,000; Full time

Job summary

Akido Labs is hiring Housing Navigators to support Community Supports Housing programs in Los Angeles County and Kern County. This in-person role helps members experiencing homelessness transition into housing and sustain tenancy, coordinating with landlords and health plans.

Responsibilities include conducting housing assessments, developing Housing Plans, guiding deposits and move-in steps, and ongoing tenancy support while aligning with program guidelines and billing requirements.

Qualifications

• 3+ years in housing navigation, case management, social services, or related field.
• Strong knowledge of homeless services systems.
• Familiarity with VI-SPDAT and Coordinated Entry.

Responsibilities

• Housing transition navigation and tenancy planning.
• Assist with housing searches, applications, and documentation.
• Coordinate move-in logistics and landlord engagement.
• Provide tenancy support and monitor housing stability.
• Documentation and billing in program systems.

Skills

Housing navigation

Case management

Homeless services

VI-SPDAT

Job description

Akido builds AI-powered doctors. Akido is the first AI-native care provider, combining cutting-edge technology with a nationwide medical network to address America’s physician shortage and make exceptional healthcare universal. Its AI empowers doctors to deliver faster, more accurate, and more compassionate care.

Serving 500K+ patients across California, Rhode Island, and New York, Akido offers primary and specialty care in 26 specialities—from serving unhoused communities in Los Angeles to ride-share drivers in New York.

Founded in 2015 (YC W15), Akido is expanding its risk-bearing care models and scaling ScopeAI, its breakthrough clinical AI platform. Read more about Akido’s $60M Series B at Akidolabs.com.

The Opportunity

Akido is hiring Housing Navigators to support our Community Supports Housing programs in Los Angeles County and Kern County. This role is central to helping members experiencing homelessness or housing instability successfully transition into housing and maintain stable tenancy.

What You’ll Do

• Housing Transition Navigation (Pre-Tenancy)
• Conduct housing assessments to identify member needs, preferences, barriers, and strengths.
• Complete and maintain Housing Plans in accordance with Community Supports requirements.
• Assist members with:
• Housing searches and unit identification
• Completing housing applications
• Gathering required documentation (ID, SS card, income verification, disability verification)
• Conduct or support VI-SPDAT completion when required and coordinate with Coordinated Entry Systems.
• Educate members on tenant rights, fair housing, and reasonable accommodations.
• Engage landlords and property managers to support housing placement and resolve barriers.
• Coordinate move-in logistics, including inspections, utility setup, and move-in readiness.
• Housing Deposits & Financial Coordination
• Identify and secure eligible Housing Deposit resources (security deposits, utilities, application fees, move-in costs).
• Prepare and submit Housing Deposit requests and supporting documentation for health plan authorization.
• Track approval status, timelines, and disbursement coordination with internal finance teams.
• Ensure deposits align with approved housing plans and program guidelines.
• Housing Tenancy & Sustaining Services (Post-Move-In)
• Provide ongoing tenancy support to help members maintain stable housing.
• Support lease compliance, household management, and landlord communication.
• Identify early warning signs of housing instability (late rent, lease violations, behavioral concerns).
• Assist with conflict resolution, repayment plans, and eviction prevention strategies.
• Support annual recertifications and ongoing housing plan updates.
• Link members to community resources (benefits, behavioral health, financial literacy, life skills).
• Documentation, Billing & Compliance
• Maintain timely, accurate documentation in Akido’s EHR and case management systems.
• Ensure services align with authorization requirements and billable activity standards.
• Track time spent and activities in compliance with Housing CS billing rules.
• Coordinate closely with care managers, ECM teams, and operations staff.
• Participate in case conferences, huddles, and supervision as required.
• Team & Program Support
• Serve as a key liaison between members, providers, landlords, health plans, and community partners.
• Support outreach and engagement efforts when needed.
• Identify workflow gaps and contribute to process improvements.
• Other duties as assigned based on program needs.

Who You Are

3+ year experience in housing navigation, case management, social services, or a related field.

• Strong knowledge of:
• Homeless services systems
• Coordinated Entry and VI-SPDAT
• Housi

Housing Navigator - Community Supports (Kern County)

Bakersfield, CA (In-Person)