Housing Navigator

Urban League of Rhode Island; Middletown (RI); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Bilingual pay premium 6%

Multilingual pay premium 8%

Job summary

Family Service of Rhode Island (FSRI) is seeking a Housing Navigator to support families residing at Lucy’s Hearth Shelter in Middletown, RI. This role focuses on securing and maintaining housing, budgeting, tenant rights, and guiding residents through the rental process.

Responsibilities include bi‑monthly housing application workshops, at least two individual housing‑focused meetings per resident per month, and participation in resident house meetings.

Qualifications

• Associates degree in human services (psychology, social work, etc.) or equivalent combination of education & experience.
• Experience working with diverse populations and coordinating with multiple stakeholders.
• Excellent organizational, computer, and customer service skills.

Responsibilities

• Facilitate bi‑monthly housing application workshops for residents.
• Conduct at least two individual housing‑focused meetings with each resident per month.
• Actively participate in bi‑monthly resident house meetings.
• Collaborate with the Case Management Coordinator to tailor housing support for each family.

Skills

Organizational skills

Computer skills

Customer service

Driver's license

Bilingual/ASL

Multilingual

Education

Associates degree in human services

Job description

Employer: Family Service of Rhode Island

Middletown, RI 02842

Contact: Genesis Fuentes

Phone: [phone]

Email: [e-mail]

Job Description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: The Housing Navigator is responsible for supporting families residing at Lucy’s Hearth Shelter in securing and maintaining stable housing. This role involves building relationships with landlords, delivering housing stabilization services, and equipping residents with essential skills for long‑term housing success—such as budgeting, understanding tenant rights and responsibilities, and navigating the rental process. Key responsibilities include facilitating bi‑monthly housing application workshops, conducting at least two individual housing‑focused meetings with each resident per month, and actively participating in bi‑monthly resident house meetings. The Housing Navigator works in close collaboration with the Case Management Coordinator to ensure comprehensive support tailored to each family's needs. The overarching goal of the Housing Navigator is to empower families on their path toward self‑sufficiency and long‑term housing stability.

Qualifications:

Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.

Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.

Excellent organizational, computer skills, and customer skills required.

Possession of a valid driver’s license, reliable vehicle and auto insurance required.

Bilingual/ASL skills are compensated by an additional 6%, above base pay.

Multilingual skills are compensated by an additional 8%, above base pay.

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well‑being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.

Requirements

Salary Levels

$0.00 - $0.00

Positions Available

There are 1 positions available at this time.

Application Period

Thursday, September 03, 2026 through Tuesday, November 03, 2026

To Inspire You

It is in your hands, to make a better world for all who live in it. Nelson Mandela