Housing Monitor (9413)

The Salvation Army; Norfolk (VA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Competitive Pay

Opportunities for Training and Develop

Job summary

The Salvation Army in Norfolk, VA is seeking a Housing Monitor to help ensure the safety and well-being of shelter residents. This part-time role monitors daily activities, maintains records, assists with administrative duties, and helps mediate conflicts within the shelter environment.

Responsibilities include monitoring passes, medication tracking, shelter logs, and handling general administrative tasks. The position may require evenings, overnights, weekends, and holidays in accordance with

Qualifications

• High School Diploma or GED is required or equivalent.
• One year of security and/or social service experience preferred; or equivalent experience.

Responsibilities

• Monitor residents' daily activities, passes, medication tracking, and general whereabouts.
• Maintain shelter records, logs, resident tracking, and data entry.
• Collect and document urinalysis and breathalyzer results as directed.
• Mediate conflicts between residents and maintain a safe, orderly environment.
• Perform housekeeping and administrative duties in shelter facilities.

Skills

Interpersonal skills

Communication

Conflict resolution

Education

High School Diploma or GED

Job description

Job Details:

Job Location: PMC-Hampton Roads Area Command - NORFOLK, VA 23502, Salary Range: $12.77 - $13.50 Hourly, Job Category: Housing, Schedule/Hours: Part-time hours as scheduled. May include evenings, overnight shifts, weekends, and holidays based on shelter operations.

This position is responsible for:

The Housing Monitor performs a variety of functions to ensure the safety, security, and well-being of shelter residents and the facility. This position monitors residents' daily activities, maintains documentation and records, assists with administrative duties, helps mediate resident conflicts, and supports the overall operation of the shelter in accordance with The Salvation Army's mission.

Key Responsibilities:

• Monitor residents' daily activities, including passes, medication tracking, and general whereabouts.
• Maintain accurate records, shelter logs, resident tracking information, and computer data entry.
• Collect and document urinalysis and breathalyzer test results and report information as directed.
• Mediate conflicts between residents and help maintain a safe and orderly environment.
• Perform housekeeping and administrative duties, including cleaning common areas, laundry, answering phones, filing, and maintaining shelter facilities.

Physical Requirements and Working Conditions:

• Ability to deal with people maturely and professionally.
• Ability to meet attendance requirements.
• Ability to read, write, and communicate in the English language.
• Ability to lift light objects weighing less than 24 pounds.
• Work is performed in a shelter/lodge environment and office setting with minimal exposure to adverse conditions.

Employee Benefits:

• Competitive Pay
• Opportunities for Training and Development

WHAT WE ARE LOOKING FOR IN YOU:

• High School Diploma or GED; AND
• One year of experience performing security and/or social service work preferred; OR
• Any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.

Licenses and Certifications:

None required.

Knowledge, Skills, and Abilities:

• Knowledge of alcoholism and substance abuse.
• Knowledge of the 12-step recovery process.
• Ability to understand and respond appropriately to group dynamics and resident interactions.
• Strong interpersonal, communication, and conflict resolution skills.

Equal Opportunity Employer: Veterans | Disabled