Housing Monitor

The Salvation Army; Norfolk (VA); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Competitive Pay

Training and Development Opportunities

Job summary

The Salvation Army is seeking a Housing Monitor to ensure safety and well-being in the shelter. You will supervise residents’ daily activities, track passes and medication, and maintain accurate records in a supportive, mission-driven environment.

You will also collect testing results, mediate conflicts, and perform related administrative tasks. A high school diploma or GED is required, with preferred experience in security or social services.

Qualifications

• Strong interpersonal and conflict resolution skills are required.
• Ability to read, write, and communicate in English.
• Experience in security and/or social services is preferred.
• Knowledge of substance abuse and the 12-step recovery process is beneficial.

Responsibilities

• Monitor residents' daily activities, passes, medication tracking, and general whereabouts.
• Maintain shelter logs, resident tracking information, and computer data entry.
• Collect and document urinalysis and breathalyzer results as directed.
• Mediate conflicts between residents to maintain a safe, orderly environment.
• Perform housekeeping and administrative duties (cleaning, laundry, phones, filing).

Skills

Interpersonal skills

Conflict resolution

English communication

Observation & record-keeping

Education

High School Diploma or GED

Job description

Schedule/Hours: Part-time hours as scheduled. May include evenings, overnight shifts, weekends, and holidays based on shelter operations.This position is responsible for:The Housing Monitor performs a variety of functions to ensure the safety, security, and well-being of shelter residents and the facility. This position monitors residents' daily activities, maintains documentation and records, assists with administrative duties, helps mediate resident conflicts, and supports the overall operation of the shelter in accordance with The Salvation Army's mission.Key Responsibilities:Monitor residents' daily activities, including passes, medication tracking, and general whereabouts.Maintain accurate records, shelter logs, resident tracking information, and computer data entry.Collect and document urinalysis and breathalyzer test results and report information as directed.Mediate conflicts between residents and help maintain a safe and orderly environment.Perform housekeeping and administrative duties, including cleaning common areas, laundry, answering phones, filing, and maintaining shelter facilities.Physical Requirements and Working Conditions:Ability to deal with people maturely and professionally.Ability to meet attendance requirements.Ability to read, write, and communicate in the English language.Ability to lift light objects weighing less than 24 pounds.Work is performed in a shelter/lodge environment and office setting with minimal exposure to adverse conditions.Employee Benefits:Competitive PayOpportunities for Training and DevelopmentHigh School Diploma or GED; ANDOne year of experience performing security and/or social service work preferred; ORAny equivalent combination of training and experience which provides the required knowledge, skills, and abilities.Licenses and Certifications:None required.Knowledge, Skills, and Abilities:Knowledge of alcoholism and substance abuse.Knowledge of the 12-step recovery process.Ability to understand and respond appropriately to group dynamics and resident interactions.Strong interpersonal, communication, and conflict resolution skills.Equal Opportunity Employer: Veterans | Disabled