Housing / Hospitality Assistant

Playacbaseball; Pennsylvania; Remote; USD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dynamic Housing / Hospitality Assistant to enhance accommodation experiences for traveling teams. This role offers the flexibility of remote work while involving administrative tasks, team engagement, and customer support. Join a collaborative team that values personal growth and camaraderie, where your contributions will directly impact the success of youth sporting events. If you're passionate about creating memorable experiences and thrive in a fast-paced environment, this opportunity is perfect for you. Embrace the chance to grow professionally while making a difference in the community!

Benefits

Remote Work Environment

Flexible Schedule

Collaborative Team

Growth Opportunities

Qualifications

• Strong organizational skills and ability to engage effectively with teams.
• Fearless attitude towards learning and adaptability to change.

Responsibilities

• Handle administrative duties and manage team reservations effectively.
• Conduct daily recruitment of new teams via various communication channels.

Skills

Outgoing personality

Organizational skills

Adaptability

Communication skills

Problem-solving

Job description

Reports to Housing / Hospitality Director

We’re seeking a dynamic and driven Housing / Hospitality Assistant to join us on a full-time or part-time basis. This role involves handling administrative duties, welcoming calls for teams, ensuring completion of administrative requirements and deadlines, overseeing team status, and assisting customers with their reservations needs.

• Full-time, 40 hours per week or part-time of 15-20 hours per week
• Remote work, offering flexibility within our office hours

Join AC Sports in elevating the accommodation experiences for traveling teams! We’re excited to welcome a passionate Housing / Hospitality Assistant who shares our vision and values. Apply now through our online application and email [e-mail] with the subject line: “I’m the one” along with any optional video submission. We’re eager to meet you and welcome you to our team!

Established in 2007, AC is renowned for organizing exceptional events marked by superb communication, top-notch facilities, and a welcoming family-friendly environment. Originating from a need for Travel Baseball Tournaments in Pittsburgh, PA, we quickly became Western PA’s premier youth sports provider by upholding core values: Over Communication, Always Doing the Right Thing, and Demonstrating Care.

Why Work With Us?

• Remote Work Environment: Embrace the comfort of working from home, setting your own schedule within our 9 am to 5 pm EST window.
• Collaborative Team: Join a small, friendly team that values camaraderie and shares personal moments.
• Fulfilling Work: Enjoy managing accommodations, fostering relationships with hotels, and contributing to unique experiences for our teams and their families.
• Growth: Enjoy an environment that allows for you to find ways to grow personally and professionally without being micromanaged.
• Team Environment: While we do encourage individual growth and autonomy, you will be part of a team that always has your back!

Strengths and Skills We’re Looking For

We seek an individual who:

• Has an outgoing and positive personality, able to engage with teams effectively
• Possesses a fearless attitude towards failure and learning
• Demonstrates strong organizational skills and the ability to foresee and implement new strategies
• Is adaptable to a fast-changing industry

Bonus Strengths and Skills:

• Prior experience in organizing youth sporting events
• Is tech-savvy with a knack for software and technology troubleshooting
• Has problem-solving skills, particularly in identifying time-saving improvements

What Does Success Look Like in This Role?

Success for this position involves growth and development within the company. The role offers a learning curve for an individual new to the workforce, aiming to become a significant contributor in our organization.

Who This is Not For:

• Someone who does not enjoy working in a fast-paced, dynamic environment where priorities can change quickly.
• Someone who does not enjoy working collaboratively or is not comfortable communicating with a diverse range of stakeholders.
• Someone who’s always right or feels the need to ‘pass the buck’ when mistakes happen. We’re all human… and humans make mistakes but we push each other to take ownership in all we do!
• Someone who isn’t comfortable with being challenged to try something new, do it a different way or get out of their comfort zone.
• Someone who asks questions without first working out what information is needed to answer the question or how they might answer the question themselves if there was no one about to ask.

What You’ll Do (But Also Not Limited to These Tasks):

• Daily recruitment of new teams via phone, text, email, and social platforms
• Daily handling of phone calls and info account emails
• Daily research for new contacts and potential team leads

We Hire for Strengths – Not Job Positions or Job Descriptions.

We’re a small company with some big goals! …we work hard to get our clients results and we have some fun while we get the work done.

If you got really fired up about this position description and are ready to dig into our company, team, and projects, and love being a part of a team of ambitious creatives then you’ll fit right in!

It’s important to us that you enjoy what you do, so we’ll find ways to move you towards the tasks you enjoy doing and that come more easily to you within the business.