Housing First Coordinator – Homeless Services CSP-HI

Eliot Community Human Services; Haverhill (MA); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Paid time off

Comprehensive benefits

401(k) with employer match

Life insurance

Tuition reimbursement

Leadership development

Childcare resources

Job summary

Eliot Community Human Services in Massachusetts is seeking a Housing First Coordinator to join our Community Support Team. You will provide housing stabilization support to unsheltered adults transitioning to housing, using a Housing First model to prioritize permanent housing.

The ideal candidate is compassionate, resourceful, and experienced in client-centered case management, coaching, and connecting individuals to community resources that foster long-term housing stability and financial

Qualifications

• Bachelor’s degree in a human services field or social work or related field.
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness

Responsibilities

• Working onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day.
• Engage in client-centered/harm-reduction/Housing First framework.
• Forge and maintain positive/ productive working relationships with community members and coalitions.
• Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented.
• Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing.
• Address ongoing clinical and/or systemic needs — with attention to potential risk factors.
• Develop and implement safety response plan as needed.
• Working knowledge of area resources and providers is a plus.
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Education

Bachelor's degree in a human services field or social work or related field

Job description

Join Eliot — A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

• Generous Paid Time Off — Vacation, sick time, and paid holidays
• Comprehensive Benefits — Medical, dental, and vision plans
• Retirement Savings — 401(k) with employer match
• Wellness & Family Support — Discounted fitness services and access to trusted childcare resources
• Financial Security — 100% company-paid life and accidental death insurance
• Professional Growth — Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot’s Homeless Services Division is seeking a dedicated Housing First Coordinatorto join our Community Support Team which provides housing stabilization support to unsheltered adults who are in transition to housing pre- and post- move in. Eliot is committed to a Housing First Model that prioritizes permanent housing as the initial step in assisting individuals experiencing homelessness.

The ideal candidate is a compassionate and resourceful professional who believes in a strengths-based, person-centered approach to case management. You will support individuals by providing coaching, education, and access to community resources that foster long-term housing stability, financial independence, and overall well-being.

Responsibilities:

• Working onsite at the office and in the field with flexibility to respond to needs as they arise throughout the day
• Engage in client-centered/harm-reduction/Housing First framework.
• Forge and maintain positive/ productive working relationships with community members and coalitions
• Advocate to ensure that client interactions with support services and interventions are as person centered/strength based/recovery oriented
• Collaboratively develop and implement needs assessments and action plans with clients that improve their success in sustainable housing
• Address ongoing clinical and/or systemic needs — with attention to potential risk factors
• Develop and implement safety response plan as needed
• Working knowledge of area resources and providers is a plus.
• Familiarity with the challenges related to homelessness, substance use, mental illness and trauma is a must.

Qualifications:

• Bachelor’s degree in a human services field or social work or related field, preferred
• 2 years case management or comparable experience with the homeless population or lived experience with substance use disorder, homelessness, or mental illness

Compensation:

• Bachelors $48,000.00 annually
• Masters $50,000 annually

Schedule: Monday-Friday, 9am-5pm (40 hours)
Annual Salary
$48,000—$50,000 USD
At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.