Housing-First Case Manager — Flexible Hours, $1,500 Sign-On

Mid-Maine Homeless Shelter & Services; Waterville (ME); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

4 weeks paid time off

13 Paid Holidays

403(b) Retirement Plan

Short-Term Disability Insurance

Employee Assistance Program (EAP)

Mileage Reimbursement

Professional development/training

Job summary

Mid-Maine Homeless Shelter & Services in Waterville, Maine, is seeking a Targeted Case Manager to help guests move from homelessness to stable, permanent housing within a low-barrier shelter environment.

You will partner with individuals facing complex challenges to develop housing plans and connect them with essential resources, with an emphasis on Housing First and recovery-oriented approaches.

Qualifications

• Bachelor's degree in Social Work or related field, or MHRT-C certification.
• Valid driver’s license and reliable transportation.
• Strong communication, organizational, and documentation skills.
• Ability to work independently while collaborating within a multidisciplinary team.
• Experience with homelessness, mental illness, or trauma is preferred.
• Knowledge of Housing First, trauma-informed care, motivational interviewing, or harm reduction.
• Familiarity with MaineCare Targeted Case Management, HMIS, or EHR.

Responsibilities

• Develop individualized service and housing plans reflecting guest strengths and goals.
• Provide comprehensive case management using Housing First, trauma-informed, and harm reduction principles.
• Deliver Section 13 and/or Section 17 Targeted Case Management services.
• Assist guests in obtaining permanent housing, income, benefits, healthcare, and supports.
• Advocate for guests with landlords, housing providers, and community partners.
• Support guests as they transition into housing and provide follow-up services.
• Maintain timely documentation in HMIS, EHR, and required systems.
• Participate as an active member of a team dedicated to ending homelessness in Central Maine.

Skills

Communication skills

Documentation skills

Independent worker

Team collaboration

Education

Bachelor's degree in Social Work or related field

MHRT-C certification

Tools

HMIS

Electronic Health Records (EHR)

Job description

Mid-Maine Homeless Shelter & Services in Waterville, Maine, is seeking a Targeted Case Manager to help guests move from homelessness to stable, permanent housing within a low-barrier shelter environment.

You will partner with individuals facing complex challenges to develop housing plans and connect them with essential resources, with an emphasis on Housing First and recovery-oriented approaches.