Housing – Facilities Monitor/Floor Manager

Ywcade; Wilmington (DE); On-site; USD 20,664 - 27,552; Part time

Job summary

A community advocacy organization in Wilmington, Delaware is hiring a part-time Facilities Monitor/Floor Manager. This role focuses on providing security and support in a transitional housing program, working primarily evenings and weekends. Candidates must have a high school degree and two years of experience in security, demonstrating reliability and good interpersonal skills. Inclusivity is core to our mission.

Qualifications

• Two years’ experience in a safety and security environment.
• Demonstrated ability to interact successfully with participants and staff.

Responsibilities

• Provide security, safety, and protection for participants and staff.
• Support participants in acclimating to the program.
• Encourage appropriate behavior and expectations among participants.

Skills

Judgment in emergency situations

Interpersonal skills with diverse backgrounds

Reliability

Computer skills with Microsoft Office

Education

High school degree

Job description

Description

YWCA Delaware is on a Mission to eliminate racism, empower women, stand up for social justice, help families, and strengthen communities. Annually, nearly 6,700 people participate in our comprehensive programs. YWCA Delaware is a leading advocate for women by providing housing, violence prevention and sexual assault crisis services, financial empowerment, racial justice, and youth programming. We empower women politically, financially, and socially, while fostering the confidence and can-do attitude needed to eliminate barriers and overcome life’s obstacles. We are a statewide organization headquartered in Wilmington, Delaware.

We need Facilities Monitor/Floor Managers who can work part‑time, primarily evenings and weekends, including swing shift scheduling. The Facilities Monitor/Floor Manager provides security, safety, and protection measures for participants, staff, visitors and the facility in a 24‑hour transitional housing program. The Facilities Monitor/Floor Manager provides case management support in acclimating participants to the program. The Facilities Monitor/Floor Manager reports to the Supportive Services Supervisor.

The Facilities Monitor/Floor Manager works with Home Life Management Center participants, assisting them with adjusting to group living through consistent reinforcement of program guidelines, curfews, and all safety and security procedures. The Facilities Monitor/Floor Manager models and encourages appropriate behavior and expectations to and with participants and staff. We provide our services using the Trauma‑Informed Care methodology.

Primary shifts are:

8 am - 4 pm, 4 pm - Midnight, and Midnight - 8 am Weekends and Holidays with coverage for full‑time staff when necessary, during vacations, and call‑outs if available.

YWCA Delaware is an equal opportunity employer. We are committed to inclusivity and encourage qualified candidates from all cultures and communities to apply.

Requirements

We need people who:

• Have a high school degree
• Have Two years’ experience in a safety and security environment demonstrating proper judgment in emergency situations,
• Demonstrate ability to interact successfully with participants and staff who come from diverse backgrounds.
• Are reliable and dependable
• Good computer skills with Microsoft Office