Housing Eligibility Specialist, RAPA Programs

HomeFirst; San Jose (CA); On-site; USD 36,595 - 52,121; Full time

Benefits offered by this job

Employer-paid medical, dental, and vision coverage

401(k) retirement plan with generous matching

12 holidays and paid time off starting at 15 days annually

Commuter benefits and additional wellness options

Job summary

HomeFirst in San Jose is seeking an Eligibility Specialist to support households experiencing or at risk of homelessness through rental assistance programs. The ideal candidate will ensure timely processing of enrollment and compliance while maintaining accurate records.

This role requires strong attention to detail, organizational skills, and a passion for serving communities. HomeFirst offers robust benefits including employer-paid health coverage and a supportive work environment.

Qualifications

• One year of experience in human services is required.
• Valid driver's license and ability to travel throughout Santa Clara County.
• Bilingual in Spanish and/or bicultural preferred.

Responsibilities

• Complete participant enrollment processes and verify eligibility.
• Track and complete recertifications and interim income adjustments.
• Maintain thorough, accurate records of eligibility and enrollment.

Skills

Attention to detail

Organizational skills

Collaboration

Problem-solving

Customer service

Education

Bachelor’s degree in Social Work or related field

Job description

HomeFirst in San Jose is seeking an Eligibility Specialist to support households experiencing or at risk of homelessness through rental assistance programs. The ideal candidate will ensure timely processing of enrollment and compliance while maintaining accurate records.

This role requires strong attention to detail, organizational skills, and a passion for serving communities. HomeFirst offers robust benefits including employer-paid health coverage and a supportive work environment.