Housing Eligibility Specialist — Drive Resident Impact

Mt. Washington Pediatric Hospital; Cincinnati (OH); On-site; USD 48,249 - 56,763; Full time

Job summary

CMHA in Cincinnati is seeking a Housing Eligibility Specialist to interview applicants, verify income and assets, collect documents, and determine eligibility for initial occupancy in CMHA housing. You will maintain client files, input data into the CMHA system, compute rents, and prepare hearing packets.

This role also involves managing waiting lists and assisting with hearings as needed. The position requires strong numerical ability, attention to detail, and compliance with HUD regulations,

Qualifications

• High School diploma required.
• Two years college coursework in Business Math, Social Work, Community Relations or Communication or equivalent experience.
• Two years experience in social work or related field with public contact or income/assets evaluation.
• Advanced typing/data entry skills and familiarity with keyboard/calculators.
• Excellent customer services and communication skills.
• Organized and able to work in a fast-paced environment.
• Proficient in Word processing (Word, Excel, Outlook).
• Housing specialist certification within one year of employment.

Responsibilities

• Complete and maintain accurate client files in On-base or equivalent software.
• Maintain site-based waiting lists and archive monthly.
• Maintain accurate notation within the system regarding client status.
• Obtain and verify family composition and employment income documentation.
• Obtain criminal background checks as required.
• Determine applicant's eligibility for low-income public housing.
• Input data into CMHA system and calculate rents with deductions.
• Explain rent determinations to applicants.
• Prepare for CMHA eligibility hearings and hearing packets.
• Sort wait list daily and assist with hearings when needed.
• Assist site staff with hard-to-lease units and monthly training.

Skills

Typing / data entry

Customer service

Communication skills

Organizational skills

Math proficiency

HUD regulations knowledge

Education

High School diploma

Two years college coursework in business/math or related fields

Bachelor’s Degree preferred

Tools

Microsoft Word

Excel

Outlook

Job description

CMHA in Cincinnati is seeking a Housing Eligibility Specialist to interview applicants, verify income and assets, collect documents, and determine eligibility for initial occupancy in CMHA housing. You will maintain client files, input data into the CMHA system, compute rents, and prepare hearing packets.

This role also involves managing waiting lists and assisting with hearings as needed. The position requires strong numerical ability, attention to detail, and compliance with HUD regulations,