A housing authority in Ohio seeks a Housing Specialist to manage housing assistance programs. This role involves interviewing residents to verify income, completing certifications, and maintaining client records. Ideal candidates will have experience in social work or related fields, strong customer service skills, and proficiency in software applications such as Microsoft Office. A housing specialist certification must be obtained within 12 months of employment. This position demands excellence in business math and knowledge of HUD regulations.
Qualifications
Knowledge of PC-based software applications is crucial.
Two years' experience in social work or similar required.
Ability to maintain confidentiality and great customer service skills.
Responsibilities
Interview residents and collect income and family details.
Complete certifications in line with agency policies.
Generate notifications and correspondence for program participants.
Skills
Customer service skills
Basic business math
Knowledge of HUD regulations
PC-based software
Education
At least two years of college level courses
Housing specialist certification
Tools
Microsoft Word
Microsoft Excel
Microsoft Outlook
Job description
A housing authority in Ohio seeks a Housing Specialist to manage housing assistance programs. This role involves interviewing residents to verify income, completing certifications, and maintaining client records. Ideal candidates will have experience in social work or related fields, strong customer service skills, and proficiency in software applications such as Microsoft Office. A housing specialist certification must be obtained within 12 months of employment. This position demands excellence in business math and knowledge of HUD regulations.