Housing Coord-Entitlement Spec-QU539102

ICL; New York (NY); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health benefits

403(b) plan

Paid time off

Wellness programs

Tuition assistance

Educational leave

Commuter benefits

Discount programs

Pet insurance

Job summary

ICL in New York is seeking a Housing Coordinator–Entitlements Specialist to help residents achieve permanent housing by assessing needs, identifying opportunities, and maintaining entitlement records for financial and housing stability.

Responsibilities include building relationships with housing providers, creating borough-wide resource guides, and coordinating with case management to address resident needs, while ensuring compliance with applicable laws and agency policies.

Qualifications

• CPR and First Aid certification required
• Valid driver’s license
• Work eligibility to work in the U.S.

Responsibilities

• Develop and maintain relationships with housing providers, landlords, and the Veterans Administration.
• Create and maintain community resource guides for all five boroughs.
• Identify and secure permanent housing options.
• Collaborate with case management staff to understand resident needs.
• Serve as liaison with landlords regarding leases, move-ins, rent, and utilities.
• Document all housing search and placement efforts.
• Maintain accurate entitlement case records and monthly entitlement account logs.
• Track and process entitlement funds, including direct deposits.
• Attend mandatory meetings, supervisions, and trainings.
• Ensure compliance with laws, regulations, and agency policies.

Skills

Case management

Housing services

Direct care

Veteran preferred

Education

Bachelor’s degree

Associate degree

HS diploma

Job description

• Bachelor’s degree (e.g., BSW with one-year practicum working directly with individuals with mental disabilities).
• Associate’s degree in a health or human services field also acceptable.
• High school diploma/GED acceptable with additional experience as noted below.

Experience

• 2 years of experience providing case management or housing services (with a Bachelor’s degree); OR
• 3 years of direct care experience (with an Associate’s degree); OR
• 4 years of direct experience providing services to individuals with mental disabilities or to homeless individuals (with HS diploma/GED).
• Veteran preferred for Veteran’s Shelter positions.

Certifications/Licenses

CPR and First Aid required (obtain/maintain); valid Driver’s License.

Work Eligibility: Must be authorized to work in the U.S.

Work Location Requirement: Onsite

Schedule: 9:00am-5:30pm Monday-Friday

Compensation:

$21.4220

What We Offer

• Comprehensive Health Benefits: Medical (HSA), Dental and Vision plans
• 403(b) Retirement Savings Plan with employer match
• Generous Paid Time Off: Vacation, Personal, Sick, Mental Health Days and 12 paid holidays
• Employee Wellness Programs: Employee Assistance Program and mental health resources
• Learning & Development Opportunities: Educational Leave and Tuition Assistance, Training and Career Development Tracks
• Additional Perks: Commuter Benefits, recognition programs, discount programs, flexible spending plans, voluntary benefits including pet insurance, identity theft insurance, legal plans, and voluntary ancillary benefits.

About the Role

The Housing Coordinator–Entitlements Specialist supports residents in attaining permanent housing by assessing needs, identifying housing opportunities, and maintaining entitlement records to ensure financial and housing stability.

Primary Responsibilities

• Develop and maintain relationships with housing providers, landlords, and the Veterans Administration.
• Create and maintain community resource guides for all five boroughs.
• Identify and secure permanent housing options.
• Collaborate with case management staff to understand resident needs.
• Serve as liaison with landlords regarding leases, move-ins, rent, and utilities.
• Document all housing search and placement efforts.
• Maintain accurate entitlement case records and monthly entitlement account logs.
• Track and process entitlement funds, including direct deposits.
• Attend mandatory meetings, supervisions, and trainings.
• Ensure compliance with laws, regulations, and agency policies.
• Perform other related duties as assigned.

Equal Opportunity Employer
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