Housing Compliance Assistant: Tenant Files & Certifications

Iremboston; Braintree (MA); Hybride; USD 42 000 - 62 000; Plein temps

Avantages offerts par ce poste

Benefits package from day one

Résumé du poste

Schochet is hiring a Compliance Assistant to join our Compliance department at our corporate office in Braintree, MA. The role focuses on tracking and reviewing files, processing income certifications, and assisting residents with housing assistance to ensure program compliance.

Proficiency in Microsoft Office and strong math skills are required, with certification in the field within a few months. This is a five-day-per-week on-site position emphasizing accuracy and customer service.

Qualifications

• Excellent math skills and ability to calculate income and rent.
• Strong verbal and written communication skills and customer service orientation.
• Ability to work independently with high attention to detail, organization and follow through.

Responsabilités

• Assist with tracking and reviewing files from property in keeping with time sensitive occupancy requirements.
• Assist staff with file processing and update Yardi database.
• Assist residents in completing, understanding and signing documents related to housing assistance.
• Collect and organize documents for tenant files and ensure they are up-to-date and properly ordered.
• Address tenant questions and issues in person or by phone.
• Document tenant complaints related to various issues.

Connaissances

Math skills

Verbal communication

Written communication

Customer service

Attention to detail

Organization

Follow through

Formation

Professional certification in field

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Description du poste

Schochet is hiring a Compliance Assistant to join our Compliance department at our corporate office in Braintree, MA. The role focuses on tracking and reviewing files, processing income certifications, and assisting residents with housing assistance to ensure program compliance.

Proficiency in Microsoft Office and strong math skills are required, with certification in the field within a few months. This is a five-day-per-week on-site position emphasizing accuracy and customer service.