Housing & Client Advocate — East Harlem Safe Haven

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Paid holidays

403(b) retirement plan

Tuition assistance

FSAs

Job summary

Bowery Residents' Committee in New York, NY seeks an Independent Living Housing Specialist to assist clients in obtaining supportive housing and to accompany them to appointments. The role involves documenting interactions in CARES and AWARDS, and preparing housing packets for DHS and BRC administration.

The position requires strong advocacy, communication and computer skills, with at least two years of experience with homeless or mentally ill populations.

Qualifications

• BA/BS degree preferred; HS diploma or GED required.
• Minimum two years’ experience with homeless or MICA population.
• Strong client advocacy, writing and oral communication.
• Computer proficiency and ability to work with multiple systems.
• CPR training or willingness to take training.

Responsibilities

• Assist Independent Living Specialists to obtain supportive housing for clients.
• Escort clients to medical, benefits, and housing appointments.
• Compile, copy, and distribute HRA2010e housing packets.
• Issue residency letters and client appointment reminders; document interactions in CARES/AWARDS.
• Compile reports required by DHS and BRC Administration; track statistics.
• Monitor and update client information in AWARDS and CARES.
• Facilitate psychoeducational groups with clients.
• Research resources for clients; liaise with housing providers.
• Provide emergency first aid/CPR assistance when needed.

Skills

Client advocacy

Written communication

Oral communication

Computer proficiency

CPR training

Ability to work independently

Team collaboration

Education

BA/BS degree preferred

High School diploma or GED required

Tools

CARES

AWARDS

Job description

Bowery Residents' Committee in New York, NY seeks an Independent Living Housing Specialist to assist clients in obtaining supportive housing and to accompany them to appointments. The role involves documenting interactions in CARES and AWARDS, and preparing housing packets for DHS and BRC administration.

The position requires strong advocacy, communication and computer skills, with at least two years of experience with homeless or mentally ill populations.