Housing Case Manager

Kroger; Seattle (WA); On-site; USD 37,195 - 41,328; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Disability Insurance

Life Insurance

Retirement plan

Paid time off

Holidays

Parental leave

Employee assistance

Job summary

Clackamas Women’s Services is hiring a Housing Case Manager to support survivors of domestic and sexual violence in securing housing and coordinating services with community partners. The role involves completing housing assessments, advocating for clients, and coordinating with housing programs while maintaining waitlists.

Responsibilities include crisis intervention, safety planning, and assisting with budgeting, education, and health services.

Qualifications

• Minimum of two years’ experience in domestic-violence/sexual-assault programs.
• Minimum of one year of experience providing housing services.
• Willingness to support survivors and understand systemic oppression.
• Ability to work non-judgmentally with diverse populations.
• Completion of 40 hours of domestic-violence advocacy training before commencing duties.

Responsibilities

• Complete Coordinated Housing Assessment paperwork and Diversion Packets.
• Prepare and submit housing paperwork, including income verification, rental assistance calculations, utility allowances, rent reasonableness, and inspection reports.
• Assist participants in accessing other housing programs and maintain waitlists.
• Advocate for participants, provide crisis intervention, safety planning, and home visits.
• Support participants with budgeting, financial empowerment, domestic violence education, parenting education, health and immigration or court related services.
• Organize and provide transportation in the agency vehicle when needed.
• Attend housing community meetings, represent CWS at community events, and maintain relationships with partners.
• Track participants’ intake and orientation appointments, ensure documentation is complete.
• Advise and collaborate with Housing Program Manager on waitlist follow-up.
• Complete finance request forms for housing funds and unique payments.
• Cooperate with other CWS staff and follow assigned duties.

Skills

Bilingual

Crisis intervention

Advocacy

Cultural competence

Transportation coordination

Communication

Job description

Position Overview

Clackamas Women’s Services (CWS) is hiring a Housing Case Manager to join a heart‑centered, culturally responsive team providing emergency, transitional, and long‑term support and services to survivors of domestic and sexual violence. The role supports survivors in securing stable housing and coordinating services with community partners.

Responsibilities

• Complete Coordinated Housing Assessment paperwork and Diversion Packets.
• Prepare and submit all required housing paperwork, including income verification, rental assistance calculations, utility allowances, rent reasonableness, and inspection reports.
• Assist participants in accessing other housing programs (Section8, CHA, etc.) and maintain active waitlists.
• Advocate for participants, provide crisis intervention, safety planning, and home visits.
• Support participants with budgeting, financial empowerment, domestic violence education, parenting education, physical and mental health, and immigration or court related services.
• Organize and provide transportation in the agency vehicle when needed.
• Attend housing community meetings, represent CWS at community events, and maintain positive relationships with community partners.
• Track participants’ intake and orientation appointments, ensuring documentation is complete.
• Advise and collaborate with the Housing Program Manager on waitlist follow‑up.
• Compete finance request forms for approved housing funds and any unique payments.
• Cooperate with other CWS staff and follow assigned duties as requested.

Qualifications

• Minimum of two years’ experience working in domestic‑violence/sexual‑assault programs.
• Minimum of one year of experience providing housing services.
• Readiness to support survivors of domestic or sexual violence and cultivate an understanding of systemic oppression.
• Ability to work effectively and non‑judgmentally with diverse populations and deliver culturally competent services.
• Enthusiasm for collaborative work with public and private systems.
• Reliable transportation and ability to travel throughout Clackamas County and the Greater Portland Area.
• Strong bilingual/bicultural candidates encouraged.
• Complete 40hours of domestic‑violence advocacy training before commencing duties.

Benefits

• Salary: $27.00–$30.25 per hour (DOE, plus differential for bilingual skills).
• Health, dental, vision, and alternative care benefits paid 100% by employer.
• Long‑term disability and life insurance paid 100% by employer.
• Monthly retirement plan contribution of 5%.
• Generous PTO: 28.5 days first year, 10 paid holidays, birthday day off, parental leave.
• Employee Assistance Program and anniversary bonus $25 per year of service.
• Monthly travel stipend $100.
• Professional development opportunities (conferences, trainings).

Schedule

Full time, 40 hours per week, Monday‑Friday. Some evenings may be required.

EEO Statement

Clackamas Women’s Services complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, disability, religion, sex, gender identity, sexual orientation, or age.