Housing Case Manager

Mental Health Systems; San Diego (CA); On-site; USD 40,000 - 50,000; Full time

Job summary

Mental Health Systems is seeking individuals to provide housing support through community engagement in San Diego, California. The role involves negotiating leases, conducting inspections, and delivering case management services to clients.

With a focus on client needs, candidates should have a High School Diploma or GED and experience in housing social services. Bilingual skills and cultural competency are preferred, contributing to effective client interactions and support.

Qualifications

• At least one year of experience providing housing-related social services.
• Valid CA driver’s license and current auto insurance.
• Knowledge of behavioral health housing needs preferred.

Responsibilities

• Conduct frequent housing inspections and follow reporting requirements.
• Provide case consultation and targeted case management services.
• Assist in monthly tenant rent collection and transport clients.

Skills

Bilingual

Cultural competency understanding

Knowledge of housing needs

Education

High School Diploma or GED

Tools

Microsoft Office

EHR software

Job description

At TURN our mission is Improving Lives. Our organization embraces the tenets of client-centered care, and our core values People, Culture and Growth are at the forefront of everything we do. We hire exceptional individuals seeking meaningful opportunities in a purpose-driven environment.

Job Summary

Work with community organizations, government agencies and property owners to secure living arrangements, negotiate rents, deposits, and move-in terms on behalf of clients. Manage lease agreements for short-term, transitional, and permanent housing.

Responsibilities

Reasonable accommodation may be made for individuals with disabilities to perform essential job functions.

• Conduct frequent housing inspections, follow reporting requirements, and work with clients to remediate issues.
• Provide case consultation, crisis intervention, discharge placement, and targeted case management services to assist clients in meeting basic needs and housing needs.
• Complete accurate and timely documentation as contractually required and meet minimum requirements for direct billable client services.
• Locate housing opportunities to meet short-term, transitional, and permanent housing needs.
• Coordinate, oversee, and educate clients on lease agreements for client housing.
• Prepare subsidy applications, maintain client housing files, and ensure rent calculations are accurate.
• Assist in monthly tenant rent collection, transport clients to housing locations and help them secure required documents for housing placement.
• Conduct housing screenings and assessments utilizing the coordinated entry system required.
• Shift coverage including part of the on-call team.
• Provide field-based services as required by program and client need.
• Maintain confidentiality of client’s care.
• Participate in scheduled program meetings.
• Other relevant duties as assigned.
• Conduct extensive liaison with community housing partners.

Qualifications

• High School Diploma or GED and at least one year of experience providing housing‑related social services required.
• Valid CA driver’s license and current auto insurance per contract requirements required.
• Knowledge of housing needs of individuals with behavioral health needs preferred.
• Cultural competency understanding required.
• Bilingual preferred.
• Knowledge of Microsoft Office and EHR software preferred.

Physical Requirements

• Seeing
• Hearing
• Speaking
• Stooping/Bending
• Working in cramped spaces
• Moving around facility
• Moving between offices/clients
• Driving – light errands
• Climbing
• Lifting/carrying heavy items
• Driving – in the course of job duties
• Using hands/fingers
• Pushing/pulling/dragging items
• Standing for long periods
• Sitting for long periods
• Working outside/underground

Other Duties

This job description isn’t a comprehensive list of activities, duties or responsibilities required for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Statement

TURN is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), gender, gender expression, gender identity, sexual orientation, marital status, medical condition, military or veteran status, national origin, race, religious creed, and sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions).