Housing Case Manager

Native American Connections, Inc.; Phoenix (AZ); On-site; USD 29,000 - 36,000; Full time

Job summary

Native American Connections, Inc. is seeking a Housing Case Manager in Phoenix to support chronically homeless residents in move-in orientation, case planning, and ongoing services.

The role emphasizes collaboration with on-site providers, life-skills support, and connections to community resources, while ensuring compliance with program rules and applicable laws. This is a full-time, on-site position in Arizona.

Qualifications

• Two years’ experience with chronically homeless population.
• Two years’ experience in service delivery or related education/work experience.
• Knowledge of economic, educational, and social issues of Native Americans.
• Ability to work well with others in a team.
• Excellent written and oral communication skills.
• Experience with Native American population preferred.
• Possess and maintain a valid Arizona driver’s license and reliable transportation.

Responsibilities

• Case management in this community relies on collaboration and communication of all case managers, property managers, and on-site service providers.
• Participate in move-ins to orient residents to programs available.
• Engage residents in programs and events through outreach and involvement.
• Complete initial case plan within 5 days of move-in and update plans monthly.
• Deliver life-skills development and connect clients to resources for life skills and employment.
• Maintain relationships with NAC outpatient services and referrals for behavioral health counseling.
• Provide referrals for emergency stabilization and assistance with applications for food stamps, AHCCCS, DES as needed.
• Maintain timely written documentation on attendance, services, and progress; become proficient in HMIS.
• Conduct monthly community meetings and address health/safety issues.

Skills

Case management

Teamwork

Communication

Native American experience

Driver’s license

Interpersonal skills

Tools

HMIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Housing Case Manager

Full Time Clerical Phoenix, AZ, US

25 days ago Requisition ID: 1058

Salary Range: $20.67 To $25.48 Hourly

MISSION:

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high-quality comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

POSITION SUMMARY:

The position of housing case manager provides the necessary stability to a chronically homeless population who become residents of the property through initial move-in orientation of community rules and program rules, case management services, and enforcement of all property rules by the state and federal laws. For residents residing at Native American Connections properties.

RESPONSIBILITIES:

• Case management in this community relies on the collaboration and communication of all case managers, property managers, and on-site service providers
• As part of the case management team, participate in move-ins to do an orientation of programs available to the resident.
• Engage residents in programs and events through outreach, encouragement, and involving residents in their community
• Complete the initial case plan within 5 days of move-in; complete intake forms with clients and evaluate the level of need for workforce case mgt services within 5 days of move-in; complete and update resident case management plans and files monthly.
• Deliver and/or facilitate life-skills development curriculum for individuals and groups. Connect clients to community resources that offer life skills and employment assistance.
• Maintain a strong working relationship with NAC outpatient services and referrals for behavioral health counseling as appropriate
• Provide referrals for emergency stabilization as needed; provide referrals for and/or deliver Financial Education: take requests and pick up food boxes; manage bus pass program; refer (and follow-up) to DES, applications for food stamps, AHCCCS as needed; Work individually with clients to remove barriers to employability; and enroll and terminate participants per agency program requirements
• Maintain timely, accurate written file documentation on participant attendance, services and progress, rental history, and recertification of income, become proficient in HMIS computer software programs for case management data, and utilize the system to benefit your case management documentation.
• Conduct monthly community meetings, health and safety issues, and resident conduct through the community through one-on-one education of the residents as needed.
• Other duties as assigned

WORK EXPERIENCE/SKILLS REQUIREMENT:

• Two years’ experience working with the chronically homeless population
• Two years’ experience in service delivery or any combination of related education, professional training, or work experience that demonstrates the ability to successfully perform duties
• Knowledge of the economic, educational, and social problems of Native Americans and referral services
• Must be able to work well with others in a team approach
• Excellent communication skills – written and oral
• Experience in working with the Native American population preferred
• Possess and maintain a valid Arizona driver’s license reliable transportation and a clean driving record.

PHYSICAL DEMANDS:

• Able to sit, stand walk with/ without accommodations.

NATIVE AMERICAN PREFERENCE

Preference may be given to qualified Native American Indians according to the Indian Preference Hiring Act, CFR 25 USC 472. Other than Indian Preference, Native American Connections, Inc. adheres to all provisions of the Equal Employment Opportunity Act.

DRUG FREE WORKPLACE

Native American Connections is a drug-free workplace with safety-sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employees' judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

FAIR LABOR STANDARDS ACT

This position is considered to be Non-Exempt and entitled to overtime pay for hours worked in excess of forty (40) hours per workweek for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws.