Housing Care Coordinator

FLACRA; Village of Clifton Springs (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

FLACRA seeks a Housing Care Coordinator dedicated to supporting individuals experiencing homelessness. This role involves providing direct support and case management services to ensure clients secure stable housing. Candidates should possess an associate degree in Health or Human Services and demonstrate strong problem-solving and communication skills.

Qualifications

• Education: Associate degree in Health or Human Services.
• Experience with individuals facing homelessness or chronic conditions preferred.
• Strong communication and problem-solving skills required.

Responsibilities

• Provide comprehensive care coordination for clients experiencing homelessness.
• Facilitate referrals to temporary and permanent housing services.
• Conduct assessments and develop client-centered care plans.

Skills

Communication

Problem Solving

Time Management

Education

Associate degree in Health or Human Services

Tools

Microsoft Office

Job description

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Job Summary

The

Job Title: Housing Care Coordinator

Location: Finger Lakes Region

Employment Type: Full-Time

Schedule: Monday - Friday, 8a-4p

Job Summary

The Care Coordinator provides comprehensive, client-centered care coordination by planning, facilitating, documenting, and reporting integrated services across public and private providers. This role ensures accurate data collection and reporting of each client's progress and facilitates referrals in compliance with Coordinated Entry System standards. The Care Coordinator also manages referrals for temporary housing, rapid rehousing, and permanent supportive housing (PSH) within the Continuum of Care framework.

As a GBHI Housing Care Coordinator, you will support individuals experiencing homelessness by helping them secure stable housing and improve their overall well-being. Your work will involve direct engagement with clients in various settings, including temporary housing, shelters, parks, or even in your vehicle when necessary.

In this role, you will provide case management services, assist with housing placement, and offer continued support to help clients maintain their housing. Success in this position requires adaptability, strong problem-solving skills, and a hands-on approach to addressing the complex challenges your clients face.

You may also be responsible for transporting clients to important appointments, job interviews, and other essential services. Since one agency vehicle is shared among four employees, you will need to use your personal vehicle for transportation at times.

Required Qualifications

• Education: Associate degree in Health or Human Services.
• Experience: Relevant experience in recovery supports, community resources, housing, employment, and other professional and non-professional services. Experience working with individuals with substance use disorders, mental health diagnoses, and chronic conditions preferred.
• Technical Skills: Proficient in Internet navigation, Microsoft Office (Outlook, Word, Excel), and electronic health records.
• Other Requirements:
• Valid NYS Driver’s License and personal vehicle with valid registration and inspection.
• Demonstrated knowledge of homelessness services or comparable human services programs preferred.
  

Job Requirements

Key Responsibilities

Care Coordination

• Conduct comprehensive assessments, outreach, and engagement using evidence-based practices.
• Develop and manage client-centered care plans to integrate chemical dependency, mental health, and medical services.
• Coordinate care with community health providers, FLACRA clinics, and other care plan providers.
• Assess psychosocial supports and provide linkages for housing, employment, transportation, medical, dental, and mental health care.
• Build and implement effective communication strategies using tools such as Telehealth and interactive technologies.
• Monitor and report on quality outcomes, including clinical performance indicators, client satisfaction, and adherence to plans.
  
  

Housing and Homelessness Support

• Facilitate referrals to shelter, housing intervention programs, and other community resources.
• Promote client engagement and service utilization by collaborating with service providers.
• Maintain relationships with community organizations to expand available resources.
• Support clients in navigating housing programs, including permanent supportive housing and rapid rehousing initiatives.
  
  

Administrative and Reporting Duties

• Ensure accurate and confidential completion of all client-related paperwork and program activities.
• Attend weekly staff meetings, case consultations, and community meetings as required.
• Support program goals by promoting homelessness strategies and related activities.
  
  

Other Responsibilities

• Perform other duties and tasks as assigned.
  
  

Skills And Competencies

Communication and Collaboration

• Demonstrated ability to work effectively with culturally diverse individuals, staff, and community providers.
• Strong written and verbal communication skills.
  
  

Organizational And Analytical Skills

• Excellent time management and problem-solving skills.
• Ability to multi-task in a fast-paced environment while remaining calm in crisis situations.
  
  

Technical Proficiency

• Competence in using electronic health records and various software, including Microsoft Office (Outlook, Word, Excel).
  
  

Knowledge and Expertise

• Understanding of homelessness services or comparable human services programs is preferred.
• Ability to understand and promote service operations, procedures, and strategies to support homelessness interventions.
  
  

About Us

Finger Lakes Area Counseling and Recovery Agency (FLACRA) is a growing, not-for-profit provider of behavioral health and substance use treatment services throughout the Finger Lakes Region. Our comprehensive programs include outpatient services, residential care, crisis intervention, vocational support, housing, and youth services. We are committed to providing professional development opportunities for our staff and fostering a collaborative and inclusive workplace.

At FLACRA, we are dedicated to creating an employee-centered culture that values diversity, inclusion, and respect. We encourage candidates from all backgrounds to apply and join our team of professionals committed to making a positive impact in the community.

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Salary Details

This salary was provided in the Job Posting.

$16.50-$18

Hourly Salary

Job Snapshot

Employee Type

Full-Time

Location

Clifton Springs, NY (Onsite)

Job Type

Health Care, Nonprofit - Social Services

Experience

Not Specified

Date Posted

05/20/2025

Job ID

J2N69W72W1VVB8V0P4D

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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