Housing Benefit Business Support Officer (Remote)

ESSENTIAL EMPLOYMENT LTD; United States; Remote; USD 26.000 - 33.000; Teilzeit

Zusammenfassung

ESSENTIAL EMPLOYMENT LTD is seeking a part-time Housing Benefit Business Support Officer (Remote) to process Housing Benefit and Council Tax Support claims. The role is 21 hours per week, with hours to be agreed, and can be done from home or in-office if required.

You should have extensive Housing Benefit knowledge and be able to start processing from day one. Phone support is included, with typical phone hours 9am–5pm on days you work; NEC, NECDM and CX systems are used.

Qualifikationen

• Extensive Housing Benefit knowledge is required.
• You should be able to start processing from day one.
• Part-time role with flexible hours to be agreed.

Aufgaben

• Process Housing Benefit and Council Tax Support claims.
• Deal with customers on the phone.

Kenntnisse

Housing Benefit knowledge

Tools

NEC

NECDM

CX for phones

Jobbeschreibung

Housing Benefit Business Support Officer (Remote)

Housing Benefit Business Support Officer (Remote) needed, £14.82phPAYE - Reference: 5308889

This is a 21 hour per week vacancy with the hours to be agreed with the successful applicant.

This will be home working but office working can be accommodated if required.

The applicant will ideally need extensive Housing Benefit knowledge and be able to start processing from day 1.

The purpose of this role is to process Housing Benefit, Council Tax Support claims and deal with customers on the phone.

The hours for the day on the phones will be 9am to 5pm other days are variable.

The systems we use are NEC and NECDM along with CX for the phones.

This is apart time role on a temporary basis.

Essential Employment is an Equal Opportunities Employer.