Housing Assistant – Neighbor Services & Front Desk Support

Graceworks Ministries; Franklin (TN); On-site; USD 24,796 - 27,552; Full time

Job summary

GraceWorks Ministries in Franklin, TN is seeking a Housing Assistant to support Neighbor Services by processing rent assistance requests and helping at the front desk. You will gather documents, communicate with neighbors and landlords, and submit payment requests while maintaining confidentiality.

Ideal candidates hold a bachelor’s degree in social work or related fields and are proficient in Word and Excel.

Qualifications

• Requires a Bachelor’s degree in social work, human services or related field.
• Proficiency in English; Spanish strongly preferred.
• Strong interpersonal and communication skills; able to handle multiple tasks.
• Proficient with Word and Excel; familiarity with databases.

Responsibilities

• Process rent assistance requests and verify supporting documentation.
• Coordinate with neighbors, landlords and Graceworks staff to submit payment requests.
• Maintain neighbor accounts and respond to inquiries and complaints promptly.
• Provide information and resources; support front desk operations as needed.

Skills

Bilingual

Interpersonal skills

Communication

Time management

Education

Bachelor's degree in social work, Human Services, or related field

Tools

Word

Excel

Database systems

Job description

GraceWorks Ministries in Franklin, TN is seeking a Housing Assistant to support Neighbor Services by processing rent assistance requests and helping at the front desk. You will gather documents, communicate with neighbors and landlords, and submit payment requests while maintaining confidentiality.

Ideal candidates hold a bachelor’s degree in social work or related fields and are proficient in Word and Excel.