Housing Advocate

Colonial Group; New York (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

Breaking Ground invites applications for a Housing Advocate to support its Street to Home program in New York. The role emphasizes direct street outreach, engaging living-on-the-street individuals and determining eligibility for services and housing solutions.

The position requires a bachelor’s degree or equivalent experience, at least two years in related work, and the ability to coordinate with city agencies while maintaining accurate client records. Bilingual English/Spanish is preferred.

Qualifications

• Two years related work experience
• Bachelor’s degree or equivalent education and experience
• Familiar with local benefit agencies and substance abuse, mental health, and employment issues
• Strong oral and written communication skills
• Proficiency with Microsoft Office Suite and electronic record keeping
• Valid NY, NJ, CT, or PA driver’s license with a good driving record as a condition of employment
• Bi-lingual (English/Spanish) preferred

Responsibilities

• Engage with all persons on the street who appear homeless
• Create and maintain active registry of chronic homeless clients; non-chronic included in registry
• Conduct vulnerability assessment
• Attend clinical supervision and training
• Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry
• Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision
• Liaison with other service providers on behalf of clients
• Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies
• Respond to 311 calls
• Participate in Code Blue/Red
• Monitor encampments
• Performs other related duties as assigned

Skills

Two years related work experience

Oral and written communication

Bi-lingual English/Spanish

Education

Bachelor’s degree or equivalent education and experience

Tools

Microsoft Office Suite

Electronic record keeping

Job description

Breaking Ground’s Street to Home program makes regular contact with more than 2,000 street homeless individuals and connects more than 500 individuals to housing, medical and mental health services, substance abuse counseling, and other essential supports each year. The caring, individually tailored attention clients receive at each stage of their journey from street to home ensures that more than 95% of people who Breaking Ground places remain stably housed.

The Housing Advocate works with street homeless conducting street outreach with the objective of engaging individuals to determine their eligibility for Street to Home services and to help secure appropriate housing solutions for all people who are street homeless. If chronic, the Housing Advocate will build a relationship with clients utilizing motivational interviewing to encourage the client to work towards permanent housing. If not chronic, Housing Advocate will utilize available resources to secure other housing placements. The Housing Advocate will always work with a partner and will spend most of the shift in an automobile conducting street outreach. The incumbent will respond to 311 calls and community concerns; participate in Code Blue and Code Red alerts; identify new hotspots/encampments and work to eradicate existing hot spots/encampments; conduct a bi-annual vulnerability index on all clients in their catchment area; and enter all required data into outreach database(s).

This position has a 35-hour work week.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Engage with all persons on the street who appear homeless
• Create and maintain active registry of chronic homeless clients; non-chronic included in registry
• Conduct vulnerability assessment
• Attend clinical supervision and training
• Develop and maintain recordkeeping files and databases, completion of necessary reports and data entry
• Communicate with team members through progress notes, program databases, reports, staff meetings, and weekly clinical supervision
• Liaison with other service providers on behalf of clients
• Collaborate with Parks Department, NYPD, DSNY, MTA, and other agencies
• Respond to 311 calls
• Participate in Code Blue/Red
• Monitor encampments
• Performs other related duties as assigned

MINIMUM QUALIFICATIONS:

• Two years related work experience
• Bachelor’s degree or equivalent education and experience
• Knowledgeable about local benefit agencies and familiarity with substance abuse, mental health, and employment issues
• Strong oral and written communication skills
• Proficiency with Microsoft Office Suite and electronic record keeping
• Valid NY, NJ, CT, or PA driver’s license with a good driving record, as defined by Breaking Ground, is a condition of employment
• Must maintain a good driving record (as defined by the organization) is a condition of employment
• Bi-lingual (English/Spanish) preferred