Housing Access Navigator - Outreach & Casework

Bowery Residents' Committee; New York (NY); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Tuition assistance

Training opportunities

Flexible spending accounts

Job summary

BRC is seeking a dedicated Transit Homeless Outreach worker to assist clients with housing applications, interviews, and benefits coordination in New York City. You will liaise with housing providers, track data, and help connect clients to permanent housing options.

Ideal candidates have 2+ years assisting homeless or housing-insecure clients, strong writing/communication skills, and bilingual English/Spanish abilities. Valid driver’s license and safety certifications are a plus.

Qualifications

• BA/BS preferred. Experience in processing housing applications, such as: NYCHA, Section 8, and NY/NY 2010e, CITY FHEPS, SEPS and HUD-VASH strongly preferred.
• Minimum 2 years working with clients on the issues of homelessness, addictions, mental illness, entitlements and housing.
• Demonstrable writing and communication skills.
• Computer proficiency required.
• Bi-lingual (English/ Spanish) preferred.
• Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials required.
• Valid Driver's License required.

Responsibilities

• Escort/assisting clients with medical, HRA/Social security benefits, housing interviews and other housing-related appointments.
• Serve as a liaison between program and housing providers.
• Assist in tracking statistical data and data entry into various databases.
• Research resources, particularly permanent housing options for clients.
• Liaison with current providers and establish opportunities with providers for new housing options.
• Maintain correspondence relating to housing interviews.
• Assisting clients to coordinate their move with DHS, landlords and other key personnel.
• Work with Transit ILS and Case managers to support clients in permanent housing.
• Provide outreach and canvassing to engage with clients, as needed.
• Will be assigned other related duties.

Skills

Writing skills

Communication skills

Computer proficiency

Bi-lingual English/Spanish

Driver's license

Fire safety/CPR certification

Education

BA/BS preferred

Job description

BRC is seeking a dedicated Transit Homeless Outreach worker to assist clients with housing applications, interviews, and benefits coordination in New York City. You will liaise with housing providers, track data, and help connect clients to permanent housing options.

Ideal candidates have 2+ years assisting homeless or housing-insecure clients, strong writing/communication skills, and bilingual English/Spanish abilities. Valid driver’s license and safety certifications are a plus.