Transit Outreach Specialist - Field-Based Impact

Bowery Residents' Committee; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Paid sick time

Vacation & holidays

403(b) match

Tuition assistance

Job summary

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for its Transit Homeless Outreach program. The role involves direct, street-based outreach in transit locations, connecting clients to housing, medical, mental health, and substance use services, and documenting interactions.

This field-based position requires a bachelor's degree or equivalent experience, strong communication, and a valid driver’s license.

Qualifications

• Bachelor's degree or equivalent experience.
• Strong communication and interpersonal skills are essential.
• Willingness to travel across boroughs and work in transit environments.
• Bilingual candidates are preferred but not required.

Responsibilities

• Conduct street-based outreach in transit locations.
• Connect clients to housing, medical, mental health, and substance use services.
• Complete brief assessments, provide escorts, and make referrals.
• Document outreach activity and client interactions.
• Work primarily at high-need areas, including end-of-line stations.
• Collaborate with partner agencies and outreach teams.

Skills

Strong communication

Documentation

Interpersonal skills

Driver's license

Basic computer skills

Bilingual (Spanish, Polish, Russian,…

Education

Bachelor's degree or equivalent experience

Tools

...

Job description

Bowery Residents' Committee in New York City is seeking an Outreach Specialist for its Transit Homeless Outreach program. The role involves direct, street-based outreach in transit locations, connecting clients to housing, medical, mental health, and substance use services, and documenting interactions.

This field-based position requires a bachelor's degree or equivalent experience, strong communication, and a valid driver’s license.