Houseperson / Public Area Attendant

Millennium & Copthorne Hotels; Scottsdale (AZ); Presencial; USD 29.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental & Vision Insurance

Company-paid Life and AD&D Insurance

Short-Term and Long-Term Disability

401(k) Retirement Plan with Company 75

Paid Time Off & Paid Holidays

Hotel Room Discounts

Employee Assistance Program (EAP)

Descripción de la vacante

The McCormick Scottsdale, part of Millennium Hotels & Resorts, seeks a dedicated Houseperson/Public Area Attendant to maintain cleanliness across public areas and support housekeeping operations. You’ll assist with linens, amenities, and setup for meetings and events while delivering friendly guest service.

Ideal candidates have hospitality passion, strong communication, and the ability to work in a fast-paced environment with a flexible schedule including evenings and weekends.

Formación

• Passion for hospitality and delivering exceptional service.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced, dynamic environment.
• Solutions-oriented mindset with attention to detail.
• Flexibility to work varied schedules, including evenings, weekends, and holidays.

Responsabilidades

• Clean and maintain all public areas such as lobby, corridors, restrooms, meeting spaces, and fitness center.
• Assist Housekeeping by stocking closets and delivering linens and amenities.
• Support Room Attendants with trash removal, soiled linens, and recycling tasks.
• Transport clean and dirty linens between housekeeping and laundry.
• Set up and break down meeting rooms and banquet spaces as needed.
• Respond to guest requests and inquiries promptly and courteously.
• Adhere to safety procedures and hotel cleanliness standards.
• Report maintenance concerns and safety hazards to the appropriate team.

Conocimientos

Passion for hospitality

Strong communication

Interpersonal skills

Fast-paced environment

Solutions-oriented

Attention to detail

Flexible scheduling

Educación

High school diploma or equivalent

Descripción del empleo

Join the Team at The McCormick Scottsdale

At The McCormick Scottsdale, hospitality is relaxed, scenic, and guest-focused. Every experience is designed to help guests unwind, connect, and enjoy the best of Scottsdale in a welcoming resort-style setting.

About The McCormick Scottsdale

Set along the shores of Camelback Lake with views of the surrounding mountains, The McCormick Scottsdale offers a laid-back resort experience in one of Arizona’s most sought-after destinations.

Conveniently located near premier golf courses, shopping, dining, and outdoor recreation, the hotel welcomes both leisure and business travelers looking for comfort, convenience, and a touch of Scottsdale charm. With inviting amenities and a scenic setting, The McCormick creates an experience that feels both relaxing and memorable.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 properties across key destinations worldwide, our hotels are backed by a legacy of quality, consistency, and service excellence.

At Millennium, we are guided by our core values:

• Passion for Hospitality – Delivering meaningful and memorable guest experiences
• Entrepreneurial Spirit – Taking ownership and acting with agility
• Innovation – Continuously improving how we operate and serve
• Progressive & Solutions-Oriented – Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our employees.

The Houseperson / Public Area Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of all public areas, back-of-house spaces, meeting rooms, and guest service areas throughout the hotel. This position supports the Housekeeping team by ensuring supplies are stocked, guest requests are fulfilled promptly, and hotel cleanliness standards are consistently maintained to provide an exceptional guest experience.

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Public Area Responsibilities

• Clean and maintain all public areas, including lobby, corridors, elevators, restrooms, meeting spaces, fitness center, and administrative offices.
• Sweep, mop, vacuum, dust, and polish assigned areas according to hotel standards.
• Empty trash receptacles and replace liners throughout the property.
• Clean windows, glass surfaces, doors, mirrors, and other fixtures.
• Monitor and maintain cleanliness of entrances, sidewalks, and exterior guest areas.
• Report maintenance concerns, safety hazards, and damaged equipment promptly.
• Ensure public restrooms are clean, sanitized, and adequately stocked with supplies.

Houseman Responsibilities

• Deliver guest requests including linens, towels, cribs, rollaway beds, and other amenities.
• Stock housekeeping closets, carts, and storage areas with necessary supplies.
• Assist Room Attendants by removing trash, soiled linens, and recycling.
• Transport clean and dirty linens between housekeeping and laundry areas.
• Set up and break down meeting rooms and banquet spaces as directed.
• Assist with deep cleaning projects and special assignments.
• Move furniture and equipment as needed for cleaning or event setup.

Guest Service

• Respond promptly and courteously to guest requests and inquiries.
• Interact with guests and team members in a professional and friendly manner.
• Maintain a positive attitude and commitment to guest satisfaction.
• Support hotel initiatives designed to enhance the guest experience.

Safety and Compliance

• Follow all company safety procedures and housekeeping standards.
• Properly use and store cleaning chemicals and equipment in accordance with OSHA and hotel guidelines.
• Maintain awareness of security issues and report suspicious activities immediately.
• Adhere to all company policies, procedures, and brand standards.

Qualifications

• Previous housekeeping, janitorial, or hotel experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Effective verbal communication and guest service skills.
• Ability to work flexible schedules, including weekends and holidays.

Physical Requirements

• Ability to stand and walk for extended periods.
• Ability to frequently bend, stoop, kneel, and reach.
• Ability to lift, push, pull, and carry up to 50 pounds.
• Ability to safely operate housekeeping and cleaning equipment.
• Ability to work indoors and outdoors in varying weather conditions

Education

• High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you’re not just taking on a role—you’re joining a global organization committed to people, performance, and growth.

Whether you’re supporting operations behind the scenes or delivering service on the front line, your work contributes to a culture focused on hospitality, collaboration, and results.
If you’re looking for an opportunity to grow, contribute, and make an impact, we invite you to join our team.