House Person

Millennium Hotels; Anchorage (AK); On-site; USD 22,042,000 - 28,930,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Hotel Discounts

Employee Assistance Program

Job summary

Lakefront Anchorage, a Millennium Hotels & Resorts property, seeks a dedicated House Person to support housekeeping operations and guest satisfaction in Anchorage, Alaska. You will help maintain room readiness, assist with delivering items to rooms, and contribute to a clean, welcoming environment for guests.

Ideal candidates bring a passion for hospitality, strong teamwork, and flexibility to work varied shifts in a fast-paced hotel setting.

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Deliver refrigerators, microwaves, ironing boards, pack and plays, amenities, etc. to guest rooms upon request.

Skills

Attention to detail

Communication skills

Guest service mindset

Teamwork

Education

High school diploma or equivalent

Job description

Hotel Name: Lakefront Anchorage

Location: Onsite - Anchorage, AK

Salary Range: Not Required by AK

Join the Team at Lakefront Anchorage

At Lakefront Anchorage, hospitality is inspired by nature, adventure, and a true sense of place. Every guest experience is shaped by the beauty of Alaska and the warmth of genuine, welcoming service.

About Lakefront Anchorage

Located on the shores of Lake Hood, Lakefront Anchorage offers a one-of-a-kind setting where guests can take in breathtaking views of floatplanes, mountains, and Alaska’s natural landscape.

As one of Anchorage’s most distinctive hotels, the property serves as a gateway for travelers seeking both adventure and comfort. With easy access to downtown Anchorage and nearby attractions, Lakefront Anchorage blends scenic surroundings with a relaxed, inviting atmosphere - creating an experience that is uniquely Alaskan.

As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence - driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach.

At Millennium, we are guided by our core values:

• Passion for Hospitality - Delivering meaningful and memorable guest experiences
• Entrepreneurial - Taking ownership and acting with agility
• Innovation & Progressive - Continuously improving how we operate and serve
• Solutions & Results Oriented - Staying adaptable and focused on results

These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams.

About the Role: House Person

As our House Person, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment.

This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results.

Your Impact (Choose Based On Scope)

You are the face of the hotel - creating first impressions and memorable guest moments. Your energy, attention to detail, and service mindset will directly shape the guest experience and bring our brand to life.

What You'll Be Doing - Change Accordingly

• Deliver refrigerators, microwaves, ironing boards, pack and plays, amenities, etc. to guest rooms upon request.

• Vacuum, sweep, and/or mop hallways, stairwells, ice machine areas, foyers, service landings and linen closets including baseboards.

• Stock supplies in the appropriate areas in order to keep stock levels at standards.

• Maintain cleanliness and organization of linen closets, supply closets, and laundry rooms.
• Remove all dust, debris and foreign particles from upholstered furniture, including crevices and under cushions (in assigned areas).
• Thoroughly clean windows, frames and ledges as assigned.
• Assist Room Attendants in hanging guest room window draperies and sheers.
• Load and run washers and dryers to specific standards per article being processed.
• Examine laundered items to ensure cleanliness and serviceability.
• Count and assemble laundered items on the cart or linen truck, recording amounts of linens to fill requisitions and transports carts to floors, and ultimately place in linen closets.
• Pick up linens in a timely manner.

Operations & Execution (All Roles - Adjust Depth)

• Ensure smooth, efficient operations aligned with brand standards
• Identify opportunities for innovation and continuous improvement
• Deliver consistent, high-quality results in a fast-paced environment

Guest Experience (All Roles)

• Deliver exceptional service rooted in passion for hospitality
• Anticipate needs and respond with a solutions-first mindset
• Create memorable, personalized experiences for every guest

Team Collaboration (All Roles)

• Work collaboratively across teams to achieve shared goals
• Communicate effectively and contribute to a positive work environment
• Support a culture of respect, energy, and accountability

Compliance & Standards (All Roles)

• Follow all company policies, safety standards, and procedures
• Maintain accuracy in processes, reporting, and documentation
• Uphold a culture of accountability and operational excellence

• Passion for hospitality and delivering exceptional service
• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Solutions-oriented mindset with attention to detail
• Flexibility to work varied schedules, including evenings, weekends, and holidays

Technical / Role-Specific Requirements (Customize Per Role)

• Ability to perform well in a high-pressured work environment.
• Possess prioritization and multi-tasking skills.
• Work as a productive team member by contributing positive energy.
• Perform the duties of the position in a safe manner.
• Treat all individuals with respect.
• Must be reliable, adaptable and dependable.
• Maintains regular attendance.
• Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel.
• Required to walk and stand throughout the majority of each shift.
• Required to regularly lift 30-50 pounds.
• Ability to communicate effectively with other employees as well as guests.
• Hotel cleaning experience preferred.

Education (Optional / Adjustable)

• High school diploma or equivalent required

At Millennium Hotels & Resorts, we support our employees with a competitive benefits package designed to promote wellbeing and long-term success:

• Medical, Dental & Vision Insurance
• Company-paid Life and AD&D Insurance
• Short-Term and Long-Term Disability Coverage
• 401(k) Retirement Plan with Company Match (where applicable)
• Paid Time Off & Paid Holidays
• Hotel Room Discounts across our global portfolio
• Employee Assistance Program (EAP)

Benefits eligibility and offerings are subject to plan terms and company policy.

Why Join Us

At Millennium Hotels & Resorts, you're not just taking a job—you’re joining a team passionate about hospitality, growth, and creating memorable experiences.

Whether you're behind the scenes or on the front line, your work makes an impact. If you're ready to learn, grow, and be part of something meaningful, we’d love to meet you.