Houseperson (Provident Doral at the Blue Miami)

Provident Hotels & Resorts; Miami (FL); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Medical and Dental insurance

401(k) retirement plan with company  匹

Paid Time Off

Tuition Reimbursement

Resort accommodations discount

Job summary

Brittain Resorts & Hotels is seeking a Houseperson to engage with guests daily, ensuring a welcoming environment and supporting the housekeeping team. Responsibilities include cleaning public areas, assisting with laundry and supplies, and delivering excellent service to guests.

The role requires weekend availability, physical stamina for demanding tasks, and a strong commitment to reliability and teamwork in a hospitality setting.

Qualifications

• Weekend availability
• Ability to perform physically demanding tasks (lifting, bending, standing)
• Passion for providing exceptional guest service
• Strong attention to detail and enjoyment of cleaning
• Responsibility, reliability, and honesty
• Teamwork and collaboration

Responsibilities

• Support Housekeeping Room Attendants by delivering supplies, removing trash and linens, moving furniture, running calls, and assisting with heavy cleaning tasks as required.
• Clean and maintain all public areas of the hotel, including hallways, stairwells, windows, lobbies, elevators, and other communal spaces.
• Clean guest rooms as needed.
• Keep linens stocked and organized on carts and shelves, and deliver as requested to proper rooms.
• Report all lost and found items in compliance with company policy.
• Assist hotel guests with questions or concerns.
• Other duties as assigned.

Skills

Weekend availability

Physical fitness

Customer service

Attention to detail

Reliability

Teamwork

Job description

Overview

We love what we do! Joining our team means being a part of a flourishing, culturally diverse, and dynamic group of people focused on creating lasting memories. This is a place where friendships blossom and careers soar. As a company, we continue to grow and we hope you will grow with us. Brittain Resorts & Hotels manages a portfolio of premier resorts in Florida as part of a partnership with Provident Hotels & Resorts. Together, we combine decades of expertise and a shared passion for delivering unforgettable guest experiences. Join us in shaping the future of Florida’s hospitality industry and become part of a legacy of excellence.

What will you be doing?

As a Houseperson, you'll engage with guests daily, delivering top-notch care through prompt, courteous service. Your role extends to maintaining the cleanliness of public areas, supporting fellow housekeeping team members, and ensuring a welcoming environment for our guests.

Responsibilities

Houseperson responsibilities include, but are not limited to:

• Support Housekeeping Room Attendants by delivering additional supplies, removing trash and linens, moving furniture, running calls and assisting with heavy cleaning tasks as required.
• Clean and maintain all public areas of the hotel, including hallways, stairwells, windows, lobbies, elevators, and other communal spaces.
• Clean guest rooms as needed.
• Keeps linen stocked and organized on carts and shelves & delivers per guest requests to proper rooms.
• Reports all lost and found items in compliance to company policy.
• Assists hotel guests with questions or concerns.
• Other duties as assigned.

Qualifications

What are we looking for?

• Weekend availability
• Ability to perform physically demanding tasks (ex. lifting, bending, and standing for extended periods) both indoors and outdoors
• Passion for providing exceptional service to guests and team members
• Strong attention and care to details; enjoyment of cleaning
• Responsibility, reliability, and honesty
• Teamwork and collaboration

What can you look forward to?

Qualifying team members may enjoy the following benefits:

• Medical and Dental insurance
• Supplemental insurance plans (ex. Vision, Life, etc…)
• Paid Time Off
• 401(k) retirement plan with company match
• Bereavement Leave
• Jury Duty Pay
• Employee Assistance Program
• David L. Brittain Scholarship Program
• Tuition Reimbursement
• Resort Accommodations Discount
• And more!

Why choose us?

Join our team and explore a variety of hotel and resort job opportunities! As leaders in the hospitality and tourism industry, our company is rooted in a strong, caring culture steeped in rich history and respect. You will find your work rewarding as YOU make the difference to each of our guests.

Connect with us! @brittainresorts

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Due to the cyclical nature of the hospitality business, team members may be required to work varying schedules to reflect the business needs of the resort, including weekends and holidays.

We are an Equal Opportunity Employer of all qualified individuals, including minorities, women, veterans & individuals with disabilities. We participate in E-Verify.