Houseperson/Laundry

Windsor Hospitality; Walnut Creek (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Windsor Hospitality is looking for a dedicated individual to maintain hotel premises in a clean and orderly manner. Responsibilities include assisting with various cleaning tasks, ensuring guest satisfaction, and adhering to company values. The ideal candidate must have a high school diploma, be detail-oriented, able to lift heavy objects, and work flexible shifts including weekends and holidays. Join a team that values professional appearance and teamwork.

Qualifications

• Organized, efficient, and detail-oriented personality required.
• Ability to perform physical tasks and stand for long periods.
• Willingness to assist co-workers and take instructions.

Responsibilities

• Maintain hotel premises clean and orderly.
• Assist with various cleaning tasks as directed by Supervisor.
• Ensure high standards of quality in room preparations.

Skills

Professional appearance

Team player

Ability to lift heavy equipment

Flexible availability

Effective communication

Education

High School completion or equivalent

Job description

Purpose for the Position

To perform a combination of tasks, which maintain hotel premises in a clean and orderly manner, thereby contributing to a pleasant, positive guest experience.

Essential Responsibilities

1. Assist with flipping mattresses and move furniture as assigned by Supervisor.
2. Assist room attendants in order to maintain high standards of quality.
3. Hang draperies as required.
4. Dusts furniture and equipment.
5. Polishes metalwork and furniture.
6. Collects soiled linens for laundry and receives and stores linen supplies in linen closets.
7. Cleans bathrooms and replenishes with supplies.
8. Refurnishes room with supplies, towels, etc. as required.
9. Supplies own cleaning cart with appropriate supplies for shift.
10. May deliver television sets, ironing boards, baby cribs, and roll-a-way beds to guest rooms.
11. May clean swimming pool.
12. May remove debris, clean driveways, and garage areas.
13. Cleans rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways and locker rooms and other work areas.
14. Sweeps, scrubs, waxes, and polishes floors, using brooms and mops and powered scrubbing and waxing machines.
15. Cleans rugs, carpets, upholstered furniture, and draperies, using vacuum cleaner.
16. Wash walls, windows, door panels, sills, ceilings, and woodwork.
17. Empties wastebaskets and cleans ashtrays.
18. Transports trash and waste to disposal area.
19. Replaces light bulbs.
20. Required to be always in uniform when working on the property including wearing a name identification badge.
21. Supports and adheres to the core values, the mission statement, service fundamentals, and guest service philosophy as defined by the company.
22. All other duties as assigned by a manager or supervisor.

Skills and Abilities

• Maintain a professional appearance and manner at all times.
• Ability to perform repetitive motions; lift, bend, stoop, walk, push, or pull heavy equipment, and stand for extended periods of time. Lifting may include equipment or furniture weighing up to 100 lbs.
• Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
• Ability to comprehend and follow instructions from supervisor.
• Flexible availability to work any shift/day, including holidays and weekends.
• Comfortable with using a radio to communicate with the front desk and housekeeping supervisors.

Physical Demands

Heavy work. Exerting up to 50-100 pounds of force occasionally.

Requirements

• High School completion, or an equivalent level of education and experience.
• Highly organized, efficient, and detail oriented.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.