Housekeeper

Generation Hospitality Group; Missouri; On-site; USD 26,000 - 34,000; Full time

Job summary

Generation Hospitality Group is seeking a diligent Housekeeper to clean, restock, and maintain hotel rooms as assigned. The role requires attention to detail, respect for guest privacy, and consistent performance to high standards.

Responsibilities include cleaning rooms, restocking supplies, reporting maintenance needs, and ensuring rooms meet hotel standards. The position may include varied shifts across a seven-day cycle and requires physical ability to lift up to 15 pounds.

Qualifications

• Detail-oriented and thorough.
• Ability to remain discreet and respect guest privacy.
• Ability to perform to high standards consistently.
• Ability to interact with guests in a pleasant, friendly way.

Responsibilities

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks inventory of cleaning cart and restocks supplies as needed.
• Knocks and announces self before entering rooms; returns later if occupied.
• Removes soiled linens and provides fresh replacements.
• Makes beds neatly and stocks towels and washcloths per policy.
• Cleans and disinfects bathrooms and kitchenette areas per hotel policies.
• Wipes surfaces and cleans mirrors.
• Vacuums floors and disposes of trash.
• Restocks complimentary coffee, snacks, and toiletries per checklist.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports suspicious activity to security.
• Launders soiled linens and assists in laundry as needed.
• Notifies maintenance of needed repairs.
• Takes found items to lost and found area when guest checks out.
• Performs other related duties as assigned.

Skills

Detail-oriented

Discretion

High standards

Guest interaction

Education

Basic literacy

Job description

Job Summary:

The Housekeeper will clean, restock, and maintain hotel rooms as assigned.

Duties/Responsibilities:

• Receives list of assigned rooms from manager and prioritizes rooms requesting early cleaning.
• Checks the inventory of cleaning cart and adds any necessary supplies.
• Knocks and announces self before entering room; returns at a later time if rooms are occupied.
• Removes soiled linens, towels, bedspreads, and blankets from each assigned room and provides fresh replacements.
• Neatly makes beds and stocks towels, washcloths, and hand towels according to policies.
• Cleans and disinfects bathroom and kitchenette or coffee-preparation areas according to hotel polices.
• Wipes surfaces in room and cleans mirrors.
• Vacuums floors and removes trash.
• Checks complimentary coffee, snack, and toiletry supplies in the room, restocking according to provided hotel checklist and policy.
• Ensures room meets hotel standards with a final walkaround.
• Notifies supervisor of room availability and reports any suspicious activity to security.
• Ensures soiled linens are laundered, which may include loading hotel washers and dryers and folding sheets and towels in laundry room as needed.
• Notifies maintenance department of needed maintenance or repairs.
• Takes found items to designated lost and found area if guest has checked out.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Detail-oriented and thorough.
• Ability to remain discreet and respect the privacy of guests.
• Ability to perform consistent work to the highest of standards.
• Ability to interact with guests in a pleasant, friendly way.

Education and Experience:

• Sufficient education and literacy needed to identify and read product labels and to communicate with guests about job-related needs.

Physical Requirements:

• Prolonged periods standing and walking and frequently pulling, pushing, and bending.
• Must be able to lift up to 15 pounds at times.
• Willingness to work a rotation seven-day work cycle with occasional afternoon shifts.