Houseperson, Full-Time

Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

The Houstonian Hotel, Club & Spa is seeking a Houseperson to support the housekeeping team in maintaining pristine public and guest areas. You will assist with supply deliveries, room setups, and respond to guest requests while upholding luxury standards.

The role requires reliability, attention to detail, and the ability to work in a fast-paced, team-driven environment. Flexible shifts, including mornings, evenings, weekends, and holidays, are part of the schedule.

Qualifications

• High School Diploma or equivalent is required or preferred.
• Must have a TABC certificate and Food Handlers Certification.
• Able to lift up to 50 lbs and push/pull heavy carts.
• Basic English language skills for communication.

Responsibilities

• Maintain cleanliness in public areas including lobbies, restrooms, fitness centers, and lounges.
• Assist room attendants by handling linens and trash.
• Set up meeting rooms or banquet spaces as needed.
• Deliver linens, amenities, and cleaning supplies to guest floors.
• Respond to guest requests promptly and courteously.

Skills

Attention to detail

Teamwork

Good communication

Education

High School Diploma or equivalent

Job description

JOB SUMMARYThe Houseperson supports the housekeeping team by maintaining the cleanliness and organization of guest areas, back-of-house spaces, and event areas. This role plays a critical part in ensuring a welcoming, clean, and safe environment for guests and staff by handling supply deliveries, cleaning public spaces, assisting with room setups, and responding to service requests. The ideal candidate is reliable, detail-oriented, and thrives in a fast-paced, team-driven environment. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.ESSENTIAL JOB FUNCTIONSMaintain cleanliness in all public areas including lobbies, hallways, restrooms, fitness centers, and lounges.Clean staff areas and service corridors as needed.Perform routine inspections to ensure public areas meet cleanliness standards.Deliver linens, amenities, and cleaning supplies to guest floors and housekeeping carts.Assist room attendants by stripping linens from check-out rooms and removing trash and recyclables.Set up rollaway beds, cribs, and other guest room items upon request.Assist in setting up and breaking down meeting rooms or banquet spaces (moving chairs, tables, staging, etc.).Maintain storage rooms and organize supplies for event setups.Respond to guest requests in a prompt and courteous manner (e.g., delivering extra towels, amenities, or housekeeping services).Communicate guest service opportunities or maintenance issues to the appropriate department.Report any safety hazards, equipment issues, or maintenance needs to supervisors promptly.Help ensure safe storage and proper use of all cleaning chemicals and equipment.Other duties as assigned.KNOWLEDGE AND SKILLSHigh School Diploma or equivalent.Previous housekeeping, janitorial, or hotel support experience preferred but not requiredAbility to lift, push, and pull up to [insert weight, e.g., 50 lbs] and work on feet for extended periodsStrong attention to detail and ability to work independently or as part of a teamBasic English language skills for communication (additional languages a plus)Ability to work flexible shifts including mornings, evenings, weekends, and holidaysHours required: Scheduled days and hours vary based on departmental needs.LICENSES AND/OR CERTIFICATIONSMust have a TABC certificate and Food Handlers Certification.PHYSICAL JOB REQUIREMENTSMust be able to meet the following minimum physical requirements for at least an eight-hour shift:Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs. With another team member push or pull loaded carts weighing 600 lbs. Must be able to communicate effectively. Must be able to perform all activities in a professional manner. Must be able to see and read printed matter with or without vision aids.Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.Literacy: Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.