Men's Locker Room Attendant, Full-Time

Houstonian Hotel, Club & Spa; Houston (TX); On-site; USD 16,531 - 24,796; Full time

Job summary

The Houstonian Hotel, Club & Spa is seeking a Locker Room Attendant to maintain a pristine locker room environment and provide exceptional member service. Responsibilities include stocking amenities, managing the coffee station, and ensuring cleanliness throughout the facility.

Candidates should have a high school diploma or GED and a positive, friendly attitude, with prior customer service experience preferred.

Qualifications

• High School Diploma or GED preferred.
• Positive and friendly attitude.
• Preferably with prior customer service experience.
• Eye for cleanliness-housekeeping experience.
• Willingness to stand and walk for extended period of times.

Responsibilities

• Service the members' needs with genuine care.
• Maintain the coffee station and locker room in a clean and pristine manner.
• Ensure all amenities are stocked and functioning, including towels and vanity supplies.
• Wipe down counters, benches and equipment; disinfect daily.
• Monitor locker room security and member safety; report defects or issues.

Skills

Customer service

Cleanliness

Discretion

Communication

Education

High School Diploma or GED

Job description

JOB SUMMARYIn this position the locker room attendant is to keep the locker room clean and supplied with all the necessary amenities. Greet and assist members during their visit to the locker room, report any defect and watch for any unusual activity inside the locker room. This role is critical to maintaining the luxury standard and reputation of The Houstonian Hotel, Club & Spa while upholding the highest levels of discretion and professionalism.ESSENTIAL JOB FUNCTIONSService the members needs with genuine careMaintain the coffee station and the entire locker room in a clean and pristine mannerEnsure all amenities work well, supplies are fully stocked and readily available (towel and vanity supplies included)Make sure fruit and snack basket are always fullWipe down counters, wash cutting boards and knife with detergent after each useWipe down and straighten benchesWalk continuously down the isles to check for blinds proper alignmentMake sure telephones are wiped and disinfected daily, also check for pencil and paper in each telephone stationReport and check for any mildew stains beneath soap dispenser, shower curtains and general wet areaCheck for toilet paper and toilet seat covers in each stall, make sure area is clean and disinfected at all timesContribute to the overall security of the locker room and safety of the membersShoe shining and performing other duties and task as neededPromote locker rental advantages to new and existing membersEnsure that laundry bags don’t have any holes or defects prior sending them down to the laundry for washing. Each laundry bag must be properly logged in and out any discrepancy between incoming and outgoing bags must be immediately reported to the Supervisor or Manager.Members with multiple bags must have an alphabetical letter (A, B, C) etched in their laundry bags, to identify which bag was sent out and which one was received.Other duties as assigned.KNOWLEDGE AND SKILLSHigh School Diploma or GED preferredPositive and friendly attitudePreferably with prior customer service experienceEye for cleanliness-housekeeping experienceWillingness to stand and walk for extended period of timesPHYSICAL JOB REQUIREMENTSMust be able to meet the following minimum physical requirements for at least an eight-hour shift:Physical Stamina: Frequent standing, walking, climbing of ladders and stairs, kneeling, reaching overhead, lifting and carrying various objects weighing up to 50 lbs. Must be able to work safely and effectively in outdoor temperatures. Summer temperatures outside can get above 95 degrees Fahrenheit for 5 months of year. For 2 months of year, low temperatures can get below 20 degrees Fahrenheit. Must be able to swim.Hearing / Speech: Must be able to effectively engage in one-on-one communication with guests, members, and customers and use a 2-way radio to communicate clearly and accurately with co-workers.Vision: Must be able to accurately read instructions, reports, and log sheets. Must be able to work with computers and PDAs in varying light conditions.Literacy: Must be able to produce, read and understand reports, including security, incident and police reports. Must be able to analyze and process written information from a variety of sources and effectively communicate content of reports.Chemicals/Agents: Must be able to work safely with chemicals according to SDS sheets and all applicable laws, codes and regulatory requirements.