Houseperson | Full Time

Crescent Hotels & Resorts; Honolulu (HI); On-site; USD 21,000 - 28,000; Full time

Job summary

Renaissance Honolulu Hotel & Spa in Honolulu, Hawaii, seeks a dependable Houseperson to assist the housekeeping team in keeping guest areas clean, organized, and presentable. You will support room attendants, deliver guest requests, and help maintain the high standards that define the Renaissance experience.

The role requires strong English communication, attention to detail, and the physical ability to lift up to 50 lbs, with shifts including weekends and holidays.

Qualifications

• Ability to communicate effectively in English with guests and team members.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to lift, push, and pull up to 50 lbs and perform physical tasks such as bending, reaching, and standing for extended periods.
• Willingness to use PPE and operate manual or powered cleaning tools.
• Positive attitude, professional demeanor, and commitment to teamwork.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Assist Room Attendants in maintaining guest room floors and service areas.
• Transport soiled linens and towels from corridors to collection bins or the loading dock.
• Vacuum, dust, mop, and sanitize hallways, elevators, and public guest areas.
• Deliver guest-requested items promptly, such as rollaway beds, cribs, and extra amenities.
• Restock and organize linen rooms daily; maintain proper inventory of supplies and equipment.
• Remove trash and recycling materials throughout the day to designated areas.
• Operate housekeeping equipment (floor machines, extractors, buffers) for deep cleaning projects.
• Flip mattresses, move furniture, and assist with setup or heavy cleaning tasks as directed.
• Maintain a clean and organized workspace and follow all safety and sanitation procedures.
• Report any maintenance issues, safety hazards, or damage to supervisors immediately.
• Support a team-oriented environment through professionalism, dependability, and communication.

Job description

Uniquely located in the heart of Honolulu, guests have the convenience of the city outside their front door yet are surrounded by the beauty of the island through stunning ocean views. At Renaissance Honolulu Hotel & Spa, we invite you to embrace adventure and embark on a journey beyond the ordinary.

At Crescent Hotels & Resorts, we are a team of hospitality professionals deeply connected to, and proud of, the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars of what we do!

We understand what it takes to be part of something great. We encourage you to bring your true self to work every day, we celebrate you, and we cheer you on as you shine bright in your career journey. Whether it's our health & wellness programs, best-in-class learning and development, or our travel discounts that "feed your inner explorer," we work hard to create and deliver on what you need. Join us where You Belong. We Care. Shine Bright.

What You'll Be Doing

As a Houseperson, you'll play a key support role within the Housekeeping Department-helping to ensure guest areas, corridors, and service spaces are clean, organized, and ready to impress. You'll assist room attendants, deliver guest requests, and help maintain the cleanliness and presentation that define the Renaissance experience.

Key Responsibilities

• Assist Room Attendants in maintaining guest room floors and service areas.
• Transport soiled linens and towels from corridors to collection bins or the loading dock.
• Vacuum, dust, mop, and sanitize hallways, elevators, and public guest areas.
• Deliver guest-requested items promptly, such as rollaway beds, cribs, and extra amenities.
• Restock and organize linen rooms daily; maintain proper inventory of supplies and equipment.
• Remove trash and recycling materials throughout the day to designated areas.
• Operate housekeeping equipment (floor machines, extractors, buffers) for deep cleaning projects.
• Flip mattresses, move furniture, and assist with setup or heavy cleaning tasks as directed.
• Maintain a clean and organized workspace and follow all safety and sanitation procedures.
• Report any maintenance issues, safety hazards, or damage to supervisors immediately.
• Support a team-oriented environment through professionalism, dependability, and communication.

What Is Required

• Ability to communicate effectively in English with guests and team members.
• Strong attention to detail and commitment to cleanliness standards.
• Ability to lift, push, and pull up to 50 lbs and perform physical tasks such as bending, reaching, and standing for extended periods.
• Willingness to use PPE and operate manual or powered cleaning tools.
• Positive attitude, professional demeanor, and commitment to teamwork.
• Flexibility to work various shifts, including weekends and holidays.
• Previous housekeeping or maintenance experience preferred, but not required.

Join Us

If you're reliable, hardworking, and take pride in creating welcoming spaces for guests and team members alike, we'd love to have you join the Renaissance Honolulu Hotel & Spa team.

Qualifications

Experience

2 years: Hospitality (preferred)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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For further information, please review the Know Your Rights notice from the Department of Labor.