Room Attendant | Full Time

Crescent Hotels & Resorts; Honolulu (HI); On-site; USD 24,796 - 33,062; Full time

Job summary

Renaissance Honolulu Hotel & Spa is seeking a Room Attendant to create immaculate, inviting guestrooms that meet Crescent hospitality standards. You will clean, stock, and present spaces to ensure guest comfort and satisfaction in a fast-paced hotel environment.

The role requires strong attention to detail, excellent communication, and the ability to lift up to 50 lbs while standing for extended periods. Flexibility including weekends is preferred to support operations.

Qualifications

• Previous housekeeping or cleaning experience preferred; hotel experience a plus.
• Strong attention to detail and ability to work independently and efficiently.
• Excellent communication and customer service skills.
• Ability to lift, push, or pull up to 50 lbs and stand for extended periods.
• Flexible schedule availability, including weekends and holidays as required.
• Positive attitude, teamwork mindset, and commitment to guest satisfaction.

Responsibilities

• Clean guest rooms thoroughly, including bathrooms, floors, walls, and all surfaces using proper cleaning tools and agents.
• Make beds, replace linens, and ensure all bedding meets cleanliness and presentation standards.
• Replenish towels, amenities, and supplies according to hotel brand standards.
• Vacuum carpets, dust furniture, clean mirrors and glass surfaces, and sanitize high‑touch areas.
• Stock and organize housekeeping carts and ensure readiness for daily operations.
• Greet guests courteously and respond promptly to requests with professionalism and warmth.
• Report any maintenance issues, damage, or safety concerns to management immediately.
• Follow all hotel safety, sanitation, and security policies, including proper handling of chemicals and lost-and-found procedures.
• Support team members as needed to ensure a seamless guest experience.

Job description

What You’ll Be Doing

As a Room Attendant, you’ll play a vital role in creating memorable guest experiences by ensuring our guestrooms are immaculate, comfortable, and welcoming. You will take pride in upholding the highest standards of cleanliness, presentation, and Crescent hospitality.

• Clean guest rooms thoroughly, including bathrooms, floors, walls, and all surfaces using proper cleaning tools and agents.
• Make beds, replace linens, and ensure all bedding meets cleanliness and presentation standards.
• Replenish towels, amenities, and supplies according to hotel brand standards.
• Vacuum carpets, dust furniture, clean mirrors and glass surfaces, and sanitize high‑touch areas.
• Stock and organize housekeeping carts and ensure readiness for daily operations.
• Greet guests courteously and respond promptly to requests with professionalism and warmth.
• Report any maintenance issues, damage, or safety concerns to management immediately.
• Follow all hotel safety, sanitation, and security policies, including proper handling of chemicals and lost-and-found procedures.
• Support team members as needed to ensure a seamless guest experience.

What Is Required

• Previous housekeeping or cleaning experience preferred; hotel experience a plus.
• Strong attention to detail and ability to work independently and efficiently.
• Excellent communication and customer service skills.
• Ability to lift, push, or pull up to 50 lbs and stand for extended periods.
• Flexible schedule availability, including weekends and holidays as required.
• Positive attitude, teamwork mindset, and commitment to guest satisfaction.

Join Us

If you take pride in creating clean, inviting spaces and want to be part of a team that values care, quality, and genuine hospitality, we’d love for you to join the Renaissance Honolulu Hotel & Spa team.

Apply today and start your journey where You Belong. We Care. Shine Bright.

Equal Opportunity Employer

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.