Houseperson - Full-Time

Riverview Plaza Hotel; Mobile (AL); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Health, Dental, Vision and Life보험 (FSA

Disability insurance - Short/Long-Term

Paid holidays, vacations, PTO, sick-le

401k with matching

Tuition reimbursement

Hotel and Food & Beverage discounts

Job summary

Riverview Plaza Hotel in Mobile, AL, seeks a dynamic Houseperson to support the housekeeping team and maintain cleanliness across the property. You will manage linen flows, tidy guest spaces, and assist with amenity delivery to ensure a welcoming hotel environment.

The role emphasizes consistent guest service, attention to detail, and adherence to brand standards. Join a team that values dedication, reliability, and professional presentation across all hotel areas.

Qualifications

• Assist housekeeping to maintain cleanliness throughout the property.
• Handle linen and laundry tasks including distribution and soiled linen handling.
• Provide exceptional guest service to create a positive guest experience.

Responsibilities

• Support housekeeping team to maintain cleanliness in lobby, hallways, and public areas.
• Wash and distribute clean glassware and mugs to closets, ensure stocked supplies.
• Deliver clean linen to Housekeepers and collect soiled linen for laundry.
• Thoroughly clean vents, walls, and carpet edges to uphold hygienic standards.
• Empty amenity baskets and dispose of bottles and items as requested by guests.
• Restock linens and amenities to ensure smooth housekeeping operations.
• Prepare cots and amenities for guests when needed.
• Adhere to maintenance schedules for housekeeping equipment and report issues.

Skills

Housekeeping

Guest service

Linen management

Job description

At Renaissance Riverview Plaza Hotel, we pride ourselves on delivering unparalleled service in a beautiful environment. Our hotel is full of warmth, luxury, and modern amenities, offering our guests an unforgettable experience. We are seeking dynamic and results-driven candidates to join our team to deliver outstanding service to our guest.

Why Join Us? This is your opportunity to be part of a prestigious property within the Marriott family, where you can make a significant impact. We offer a collaborative work environment, opportunities for growth, and the chance to work with a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a robust compensation and benefits package, including:

• Health, Dental, Vision and Life Insurance including FSA and HSA options
• Short and Long-Term Disability
• Paid holidays, Vacations, PTO and Sick Leave.
• 401k with matching
• Tuition Reimbursement
• Hotel and Food and Beverage Discounts

And much more!

Job Description:

As a member of our hospitality team, the primary responsibility of a Houseperson is to support the housekeeping team and maintain cleanliness throughout the hotel by completing assigned general cleaning tasks, such as cleaning lobby windows, guest hallways, and floors. This role is also responsible for linen and laundry management, including delivering clean linen to closets, removing dirty linen from housekeeper carts, and ensuring the proper disposal of dirty linen and trash. A crucial part of this role is to inspect and clean various areas, such as guest hallways, staircases, service halls, vents, walls, carpet edges, and vending areas. This role will also provide exceptional guest service and play a vital role in creating a positive and enjoyable experience for our guests.

• Ensure the completion of general cleans according to brand standards, maintaining a high level of cleanliness and presentation throughout the property.
• Carefully wash and distribute clean glasses and coffee mugs to closets, ensuring well-stocked and organized supplies for guest rooms.
• Efficiently deliver clean linen to Housekeepers, collect soiled linen for laundry, and ensure a seamless flow of linens for guest rooms and laundering through organized linen management.
• Thoroughly clean vents, walls, and carpet edges, ensuring a fresh and hygienic atmosphere throughout the property.
• Regularly collect and remove amenity baskets, empty chemical bottles, and requested items from guest rooms, contributing to a seamless guest experience.
• Maintain adequate par levels of linen in floor linen rooms, organizing and restocking as needed to support smooth housekeeping operations.
• Prepare cots and other amenities for the next guest's use, ensuring their prompt availability and proper presentation.
• Uphold cleanliness in vending areas, hallways, and corridors, creating a welcoming and pleasant environment for guests.
• Adhere to the maintenance schedule for housekeeping power equipment, ensuring their efficient operation and promptly reporting any issues.
• Regularly empty Housekeepers' trash, maintaining cleanliness and hygiene in guest rooms and public areas.
• Prioritize and promptly deliver special guest requests to provide exceptional service and enhance guest satisfaction.
• Conduct daily cleaning of lobby windows, guest hallways, and floors, creating a welcoming and clean environment for guests.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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