Houseperson Banquet- InterContinental Boston

IHG Hotels & Resorts; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

IHG Hotels & Resorts in Boston, MA is seeking a Banquet Setup Associate to set up and break down meeting rooms, banquet spaces and ballroom areas, ensuring cleanliness throughout service areas in line with hotel standards.

Responsibilities include arranging tables, chairs, linens and AV equipment per group requirements, maintaining storage areas, assisting with room turnovers, and communicating any issues to supervision. Night, weekend, and holiday shifts may be required.

Qualifications

• Basic reading and writing and mathematical skills.
• General knowledge of banquet operations preferred.

Responsibilities

• Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements.
• Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.)
• Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.
• Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
• Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.
• May refresh room during breaks (replenish supplies, water pitchers, etc.)
• May retrieve clean linen and skirting and stock in storage areas.
• May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function.
• Perform other duties as assigned by the management.

Skills

Basic reading

Basic writing

Math skills

Job description

JOB OVERVIEW:

Set-up and break down all meeting rooms, banquet space and ballroom areas. Clean and maintain all corridors, vending areas, elevators and landings and service areas in the banquet facilities ensuring hotel's standards of cleanliness.

DUTIES AND RESPONSIBILITIES:

• Set-up and/or break-down tables, chairs, audio visual equipment and platforms/stages and other equipment as specified by group requirements. Set-up table linens, skirting and table top items (water pitchers, glasses, supplies, etc.)
• Clean, store, and secure in an organized manner all tables, chairs, and audio visual equipment, platforms/stages and other equipment used for banquet functions.
• Maintain cleanliness of banquet rooms, banquet hallways, and storage and service areas.
• Inspect cleanliness and working condition of all equipment to be set up in function area. Report all damages or issues to Supervisor.
• May refresh room during breaks (replenish supplies, water pitchers, etc.)
• May retrieve clean linen and skirting and stock in storage areas.
• May pick-up and deliver all boxes and materials (flip charts, easles, blackboards, etc.) for function.
• Perform other duties as assigned by the management.

Qualifications and Requirements:

Basic reading and writing and mathematical skills. General knowledge of banquet operations preferred.

This job requires ability to perform the following:

• Handling, carrying or lifting items weighing up to 100 pounds (tables, chairs, trays, equipment , etc.)
• Moving about the function areas.
• Bending, stooping, kneeling

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, coworkers, and supervisors.
• Reading and writing abilities are utilized often with banquet event orders and instructions.
• Basic math is used frequently to ensure the proper set up of tables, settings, chairs, etc.
• May be required to work nights, weekends, and/or holidays.

Work Area: Banquet Rooms/Space

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job. This position is classified as non-exempt (per the Fair Labor Standards Act) and is subject to overtime in accordance with Federal and State Regulations.