Houseperson

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center; Skokie (IL); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

401(k)

Health, Dental, Vision, Life, and Voluntary Insurance

Team and Travel Discounts

Career Advancement Opportunities

Job summary

DoubleTree by Hilton Hotel Chicago - North Shore Conference Center is seeking a Houseperson to join our team. The ideal candidate will be responsible for maintaining cleanliness and providing an exceptional experience for our guests. Key responsibilities include cleaning rooms, hallways, and restrooms, managing linens, and assisting in room preparation.

If you have a keen eye for detail, excellent communication skills, and a passion for cleanliness, apply today!

Qualifications

• Must be able to lift and carry up to 50 lbs.
• Prior work experience in a hotel environment is ideal.
• Excellent English communication skills.

Responsibilities

• Cleans rooms, hallways, and restrooms.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.

Skills

Attention to detail

Excellent people skills

Bi-lingual (English and Spanish)

Job description

About the Role

Are you a self‑motivated individual with a keen eye for attention to detail? Do you have excellent people skills and take pride in providing memorable guest experiences? If this sounds like you, apply now to this exciting new opportunity!

As a Houseperson, you will be a crucial member of our amazing team, providing extraordinary customer satisfaction to our guests regarding cleanliness and maintenance of our hotel.

Your infectious enthusiasm, genuine smile, attentive service, and passion for cleanliness will shine and set the tone for an unforgettable guest experience.

Responsibilities

• Cleans rugs, carpets, and upholstered furniture using a vacuum cleaner, broom, and carpet shampoo machine.
• Cleans rooms, hallways, and restrooms.
• Washes walls and ceiling, moves furniture, and turns mattress.
• Sweeps, mops, scrubs, waxes, and polishes the floor.
• Dusts and polishes metalwork.
• Collects soiled linen for laundering.
• Receives linen supplies from floor shoots.
• Maintains housekeeping carts.
• Removes trash collected by room attendants.
• Walks all assigned floors at the beginning and end of the shift to collect newspaper bags, newspapers, trash, and soiled linen.
• Picks up clean linen and refills the par stock of linen on each floor pantry.
• Delivers towels, cribs, cots, and other items to the guest rooms on request.
• Performs duties of room attendant when necessary.
• Sorts linen, stocks room attendant closets.
• Clears all public areas in the prescribed manner while following department standard operating procedures.
• Removes soiled linen and trash from the poolside and other service areas and takes them to appropriate locations in the prescribed manner.
• Reports missing/found articles, damage, or merchandise problems to the housekeeping supervisors.
• Responds in a friendly, helpful manner to guests and other colleagues.
• Takes up any tasks assigned by the supervisors as and when needed.
• Reports to work in the required uniform and adheres to the Hotel’s Dress Code Policy.
• Must be able to work independently and as a team player.

Requirements

• Prior work experience in a hotel environment or a similar role is ideal, but the right person will be trained.
• Brand experience is beneficial.
• Must be able to work a flexible evening schedule including evenings, weekends, and holidays.
• Must be able to lift and carry up to 50 lbs.
• Must be able to stand and walk for extended periods.
• Excellent English communication skills and the ability to read, write, and speak fluently.
• Bi‑lingual (English and Spanish speaking) is a plus.

Benefits

• 401(k)
• Health, Dental, Vision, Life, and Voluntary Insurance
• Management Development Program
• Team and Travel Discounts
• Vacation, Welfare, and Holiday Pay
• Career Advancement Opportunities
• Referral Bonus Program
• Centrally located within walking distance of multiple public transportation stations for easy commuting.

$16.00 per hour

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form (Form I‑9) upon hire.