Houseperson FullTime

Timbers Kauai; Lihue (HI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid time off

Employer-sponsored health plans

401k match

Complimentary golf for employees

Job summary

Timbers Kauai in Lihue, Hawaii is seeking a Housekeeping team member responsible for maintaining cleanliness of guest corridors, elevators, and assigned areas. The role includes assisting guests and room attendants, ensuring high standards of service and appearance.

Ideal candidates will have at least one year of housekeeping experience and knowledge of proper cleaning methods. Attractive benefits include paid time off, health plans, and a 401k match.

Qualifications

• 1 year of experience in custodial or housekeeping roles.
• Knowledge of cleaning methods and safety practices.
• Able to handle physical demands of the job.

Responsibilities

• Maintain cleanliness of guest corridors and elevators.
• Clean public areas including trash bins and windows.
• Assist guests with deliveries and room cleaning.

Skills

Proper cleaning methods

Safe usage of materials

Basic record keeping

Customer service skills

Education

One year of custodial/housekeeping experience

Tools

Custodial tools

Hand and power tools

Job description

SUMMARY

Responsible for maintaining the cleanliness of guest corridors, elevators and all assigned areas. Required to deliver items to guest rooms (luggage, irons, coffee, etc.) and assist room attendants with overall cleanliness of guest rooms.

ESSENTIAL FUNCTIONS

• Approach all encounters with guests and employees in a friendly, service-oriented manner.
• Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• At all times, interact with all employees and guests in an attentive, friendly, helpful and courteous manner.
• Walk assigned floors/areas at the beginning and end of shift; remove newspapers, trays, trash, linen, and note any areas that need immediate cleaning.
• Use daily checklist to complete projects listed as assigned.
• Maintain elevator lobbies as assigned (interior and exterior) and elevator doors/frames and tracks.
• Maintain public trash bins.
• Maintain glass windows in public access areas.
• Clean and dust mirrors, picture frames, light fixtures, furniture and vents.
• Ensure that furniture is clean and properly arranged.
• Service landing/linen closets with supplies.
• Clean stair wells.
• Polish floors or shampoo rugs.
• Other projects as assigned by management.
• Practice safe work habits to ensure safety to guests, fellow employees and self.
• Handle items for "Lost and Found" according to the hotel standards.
• Be familiar with correct guestroom cleaning procedures to assist with cleaning if needed.
• Assist in departure arrival activities by stripping beds, removing trash, loading dishwasher, cleaning lanais, windows and railings for assigned rooms. Also clean BBQ grills.
• Pick up any Room Attendant's dirty linen or trash as needed.
• As required, collect all trash from the service landings and dispose in trash dumpsters, per hotel procedures.
• Vacuum guest corridors.
• Deliver any clean linen to assigned rooms when requested.
• Maintain cleanliness and organization of linen rooms, storage closets and stairwells.
• Reports missing/found articles, damage or merchandise problems to supervisor.
• Always respond in a friendly, helpful manner to guests and staff.
• Performing services in adherence to safety practices and principles.
• Ensure proper accounting for lost and found items and deliveries to Housekeeping.
• Report any maintenance deficiencies for proper resolution.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Demonstrates courteous and cooperative behavior when interacting with public and staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Other duties as assigned.

QUALIFICATIONS

One (1) year of custodial/housekeeping experience.

SKILLS / REQUIREMENTS

• Proper cleaning methods and safe usage of material, disinfectants, custodial tools and equipment.
• Use of hand and power tools, and other equipment used in housekeeping work.
• Safety practices and equipment related to work.
• Basic record keeping practices.
• Basic technique in dealing with a variety of individuals from socio-economic, ethnic and cultural backgrounds.
• Performing housekeeping duties.
• Understanding and following written and oral instructions.
• Working without close supervision in standard work situations.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.

PHYSICAL / MENTAL REQUIREMENTS

This position requires the ability to stand and walk for the duration of the work shift. While performing duties of this job, the associate is required the stamina to stand, stoop, squat, use hands to finger, handle, or feel objects for extensive period of time; strength to lift and carry up to 40 pounds.

BENEFITS

• Paid time off for full-time, permanent employees.
• Employer-sponsored health plans.
• 401k match.
• Complimentary golf for employees and immediate family members.

EQUAL OPPORTUNITY EMPLOYER

Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.

In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment.

As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug-free workplace.