Houseperson

Sheraton; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Sheraton Miami Airport Hotel & Executive Meeting Center seeks a dedicated Houseman to support housekeeping by keeping public areas clean, stocked, and organized. You will assist Room Attendants, transport linens and supplies, and help with deep cleaning tasks as needed to ensure a welcoming guest environment.

The role requires physical stamina, attention to detail, and the ability to work in a fast-paced hotel setting with a flexible schedule including weekends and holidays.

Qualifications

• Experience in housekeeping or janitorial services preferred
• Ability to stand for long periods and lift up to 50 lbs
• Flexible schedule including weekends and holidays
• Strong guest-service mindset

Responsibilities

• Maintain cleanliness and organization of public areas (lobbies, hallways, restrooms, employee areas)
• Deliver clean linens, towels, amenities, and supplies to guest floors and storage areas
• Collect and transport soiled linens, trash, and recyclables to disposal areas
• Restock housekeeping closets and ensure supplies are available for Room Attendants
• Assist Room Attendants with cleaning projects, room setups, and heavy lifting as needed
• Report maintenance concerns, safety hazards, and damaged items to the appropriate department
• Follow cleaning procedures, safety protocols, and health regulations
• Provide prompt and courteous service in response to guest requests
• Assist with unloading deliveries and storing supplies properly
• Support other departments as needed for smooth hotel operations

Skills

Attention to detail

Teamwork

Communication

Physical stamina

Job description

ABOUT THE ROLESheraton Miami Airport Hotel & Executive Meeting Center is looking for a Houseman to join the team! Reporting to the Director of Housekeeping, your role is to support housekeeping operations by maintaining clean, organized, and well-stocked guests and public areas while ensuring a positive guest experience. This role requires a strong work ethic, attention to detail, and the ability to work efficiently in a fast-paced environment.Essential Duties:Maintain cleanliness and organization of public areas, including hallways, lobbies, elevators, stairwells, restrooms, and employee areas.Deliver clean linens, towels, amenities, and housekeeping supplies to guest floors and storage areas.Collect and transport soiled linens, trash, and recyclables to designated disposal areas.Restock housekeeping closets and ensure supplies are readily available for Room Attendants.Assist Room Attendants with special cleaning projects, room setups, and heavy lifting as needed.Report maintenance concerns, safety hazards, and damaged items to the appropriate department.Follow established cleaning procedures, safety protocols, and all relevant health and safety regulations.Provide prompt and courteous service when responding to guest requests.Role may require the ability to stand for long periods of time, walk, push or pull carts, climb stairs, bend, reach, kneel, and occasionally lift or move up to 50 lbs. without assistance.Specific Requirements of this role:Clean and maintain public areas to ensure a neat, safe, and welcoming environment for guests and staff.Transport linens, supplies, and amenities throughout the property.Remove trash, dirty linens, and debris from guest floors and service areas.Stock housekeeping closets and supply rooms according to established inventory levels.Assist with deep cleaning projects and seasonal cleaning tasks as directed by supervisors.Effectively communicate maintenance issues, safety concerns, and guest requests to supervisors.Assist with unloading deliveries and properly storing housekeeping supplies and equipment.Follow established procedures for lost and found items.Maintain housekeeping equipment and carts in clean, safe working conditions.Support other departments as needed to ensure smooth hotel operations.Other duties as assigned.At least one year of experience in housekeeping, janitorial services, hotel operations, or a similar role preferred.Ability to perform physically demanding tasks in a fast-paced environment.Strong attention to detail and commitment to cleanliness and guest satisfaction.Able to provide a professional, friendly, and helpful demeanor to guests and staff at all times.Strong communication and teamwork skills.Flexible schedule, including weekends and holidays.