Houseperson

Tandem Hospitality Group LLC; Lexington (KY); On-site; USD 17,000 - 21,000; Full time

Job summary

Tandem Hospitality Group LLC is seeking a houseperson to maintain the cleanliness and appearance of the hotel, while delivering quality service to guests in a timely, friendly manner. The role emphasizes teamwork and consistent guest satisfaction in a busy hotel environment located in Lexington, Kentucky.

Responsibilities include cleaning lobbies and public areas, restrooms, corridors, and back-of-house spaces, with duties extending to laundry, maintenance of supplies, and responding to guest

Qualifications

• High school diploma or GED required or 1–3 months related experience.
• Ability to read and interpret safety rules and operating instructions.
• Ability to write routine reports and correspondence.

Responsibilities

• Maintain cleanliness and appearance of hotel lobby, hallways, restrooms, and public areas.
• Clean surrounding hotel areas including sidewalks, entrances, and signage.
• Perform deep cleaning of rooms and public areas; shampooing, window washing, and cleaning fixtures.

Skills

Customer service

Attention to detail

Education

High school diploma or GED

Job description

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

JOB DESCRIPTION

A houseperson maintains the cleanliness and appearance of the hotel, while providing customers with quality service in a timely and friendly manner.

JOB RESPONSIBILITIES

• Maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, signage, entrance and alleyways.
• Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators (including elevator tracks).
• Clean and maintain the back of the house area.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Greet each guest you see with 'Good morning' or (afternoon, evening).
• Quickly respond to guest requests in a timely and friendly matter.
• Follow procedures for entering and leaving guest rooms.
• Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a 'lost and found' item with the date, where it was found, description of the item, and finders name.
• Received and sorted all articles by kind, color and degree of soil and inspected all laundry and linens, recording damaged or stained items
• Monitored and operated computer driven washers and dryers according to recommended capacity and manufacturer guidelines
• Operated linen feeder, and table linen ironing machines
• Monitored and controlled supplies, minimized waste and reported all discrepancies to supervisor

JOB QUALIFICATIONS

• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

OTHER PHYSICAL DEMANDS / WORK ENVIRONMENT

• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.

Location Origin Lexington

Req Number HOU-26-00099

This position is currently accepting applications.